2/10 Terrible
Dyana G.
20 Apr 2025
Liked: Location
Disliked: Cleanliness, communication
Location is good but DO NOT rent unless you want hassles on vacation
The location was great for our trip and nice about mile walk to downtown driggs. Initially, it seemed ok even great. However, upon check in we alerted owner almost immediately of slow shower drain, poorly functioning locks, bear safe garbage can not working and poorly functioning garage. The fenced yard was great for dogs. Unfortunately their lack of having an in town property manager became a mess. Their garage door was broken and eventually stuck in open position and, again, I alerted ASAP. It would not pulldown. After multiple days of this and telling me repair was coming (which never happened) eventually pipes froze due to subzero temps. They literally tried to blame me for frozen pipes when I really tried to get attention to these unkept house needs immediately. Eventually they sent one of the owners employees to come but it was days too late. He got on a ladder and fixed garage in about 10-15 minutes. Had they sent repair right away as I basically begged this might have been avoided. I had to move out last minute, find place with my dogs for nighttime check in. Fortunately next place was great! But they promised refund for early check out and now nonstop hassling me for costs. Despite Vrbo telling me it’s not my obligation they continue to harass me over their not kept up home. Fortunately I salvaged the trip by moving to a fabulous rental but this was (and continues to be) a terrible experience.
Dyana G.
Stayed 22 nights in Jan 2025
