4/10 Poor
Donald A.
19 Sept 2024
Liked: Check-in
Disliked: Cleanliness
Disappointing
Having stayed at Long Beach Resort previously, although a different unit, our expectations were high. After our first night there our experience was much different. The unit itself appeared a bit more dated and not as clean and bright as our previous unit. Then my son discovered roaches in the bathroom. We have been traveling and stayed in hundreds of hotels/condos, etc for over 30 years, including multiple trips to Florida. Never once encountered roaches! Made a few calls to the property manager who was supposed to send out someone to remedy the situation. Never happened. My son spent his week at the beach sleeping out in the living room away from the bugs. We purchased a few roach traps and barricaded the door. The resort itself seemed a bit more rundown than we remembered. Pool was only skimmed once that we saw, hot tub had only one working jet, gate to the beach was broken. Just a disappointing week. We will come back to PCB but will stay somewhere different.
Donald A.
Stayed 7 nights in Sep 2024