6/10 Okay
Claudia V.
30 Jan 2025
Liked: Check-in
Disliked: Cleanliness, listing accuracy
It was okay
The property looked promising in the pictures but the moment we arrived we notice things were not cleaned properly, the bathroom was not cleaned right you lifted the seat and there was urine stains and around the toilet. The cabinets in the kitchen were sticky and the poop looked like it wasn’t cleaned and had the green stuff stuck to the bottom of it. We did reach out the manager and they did respond right away but I felt like they didn’t really believe us. They just kept saying we make sure everything is ready to go and which they probably do but somethings do go unseen. I think they assumed we were lying and it was probably my mistake by not taking pictures. They sent someone over and said that the bottoms bathroom was dirty because of us. So I just left it at that and the pool was disgusting. My family always travels down to Phoenix around this time and have always used the pool no matter the weather and this is one of the reasons we liked the home so for them just to assume we wouldn’t be using it was crazy.
Claudia V.
Stayed 2 nights in Jan 2025
