6/10 Okay
Juan Miguel C.
22 Sept 2022
Liked: Cleanliness, check-in, location
Disliked: Communication, listing accuracy
Earthquake on monday
Well we have been in the Shangrila complex many times before and I arrive by myself on Thursday.later on I pick up at the airport my wife and niece so we were three people in a place for 10 people and from that moment Maryam started sending texts demanding payment of the utility bill that wasn’t stated when we pay the full amount of the stay.She said by the way of Orlando her staff at ?? that she will pay only a “token”of the utility bill None of that it’s written in any form before you pay.Furniture it’s kind of old but the place it’s nice the complex is superb.Then we we’re hit by a 7.8 Earthquake for a minute and the apartament was damaged in many places almost everyone left the complex until further inspection and assessment, but the owner only send 2 people to check… the booze believe it or not , nobody ask about us were we plan to sleep or just to check on ourselves Si we left our stuff for the night there pick it up on the next morning and left with nights still paid and we send the owners the pictures of the damages the place needs urgent repairs.Maryam only told me “get used to it” hahahaJust a nicest person in charge and the truth from the beginning it’s necessary.
Juan Miguel C.
Stayed 8 nights in Sep 2022
