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2/10 Terrible
Gretchen V.
29 Sept 2024
Bad communication
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Wow I have emailed RVA two times telling them how dissatisfied I was with their company. No one has bothered getting back to me. The communication was so bad anytime we tried to call the person would say oh the managers are in a meeting so you can’t speak to them we’ll get back to you, which they never did, I came last week We were informed late on Tuesday that the water was going to be turned off, but no exact time we had told them that we’re leaving Wednesday never told us what we needed to do. We were getting out before the bridge closed and the hurricane came. No one that seems to work there cares about the people that are renting from them and I will never use rva again or tell anyone else to use your rva again. The unit had a great view, but it was dirty. The comforter on the Murphy bed was torn underneath. I wonder if the owner of the condo knows how mismanaged their place is. Lastly other than us showing up to get our keys, no one was ever in the office
