8/10 Good
Peggy T.
15 Oct 2024
Liked: Cleanliness, communication, location
Apartment in Ogden, UT
Location was great. When the property was selected, was forced to also add fee of $89 for "insurance", which wasn't necessary or wanted. Communication from property manager could have been better. Arrived in Ogden but had not received pertinent check-in instructions, including the code for the door or address of the property. Was depending on the VRBO app; manager was using email and the app at the same time so wasn't clear or complete. The description didn't indicate that it was a downstairs apartment, which was fine, but would've been nice to know. Would've been nice to have a lit outdoor entrance. Would be a good idea to install a handicap grab bar in the bathtub/shower area. No lamp on the nightstand in the bigger bedroom, forcing use of the bright overhead light at all times. Didn't try to use the stove/oven but the microwave above the stove didn't work - why have it if it doesn't work? Advertisement didn't indicate that only one TV worked and that in order to watch the other TV, you would have to use your own streaming apps. Found some folded, clean towels on top of dryer, but they were all frayed and ragged on the edges. Bathmat was ragged on one side. No soap to wash hands or face. No dish rags to wash dishes - only one dish cloth, hanging on outside of stove. Outside area could have used a quick sweep, as there was leaves, dirt and spider webs everywhere. Other than all of this, it was "liveable" and the owner (lived upstairs) Heidi, was VERY nice.
Peggy T.
Stayed 3 nights in Oct 2024
