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6/10 Okay
Haley B.
22 July 2024
Stayed many times- probably won’t be back
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I have stayed w/ PP probably 10 times, last visit was about 6 years prior to this one. Leading up to the stay I got numerous /texts regarding my stay, payment notifications, parking pass info etc. I never got info on how we would get into the room so I assumed we would have a key in the after hours box, after a long day of travel with 2 small kids we arrived and couldn’t get into our room. After 3 trips back to the entry gate security ended up being very nice and helpful and got us into our room after an hour. When I went to office the next day the lady at the desk was initially VERY rude, argued w me about the fact I never got the email w our room entry process only to discover the email address was added incorrectly when they changed it to the system that sends that particular email, she did get nicer at that point. The elevators were constantly broken, when they did work they were hot, slow, and overcrowded. We have already looked into other Condos for our next visit. I hate it because PP holds so many good memories and we used to really enjoy the private beach but this time there were so many people it was hard to find a spot to put our tent even going out early to set it up.