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8/10 Good
Marta F.
25 Sept 2024
Wonderful Stay in Madeira Beach
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Surf Song is directly on Madeira Beach, and directly across the street, from John’s Pass (boardwalk, ice cream shops, restaurants, souvenir, shops, nightly, entertainment, boat, rentals, etc.) You could not ask for a better location.The complex offers outdoor, covered parking, which we really appreciated. The pool area and pool was kept very clean. Bbqs on site as well.We stayed in condo # 350 and loved it : the apartment was clean, the furniture was modern, the kitchen was very well stocked with glasses, plates, platters pots, etc. The bathroom also had sufficient towels for 4 people as well as two rolls of toilet paper. Surf Song’s policy is that bed linens, bath towels, toilet paper and kitchen towels are replaced after nine days. They provide the change but do not make the beds - it is up to the guests to do so.To be clear, I prefer it this way as I rather that nobody comes into the apartment during our stay. We did need to buy our own toilet paper however as 2 rolls did not suffice for 4 people for 10 days. To be fair, we did not ask the office for more so cannot say if they would have supplied more upon request.The 3 suggestions that I would make:1- have a handyman urgently take a look at the elevator - the sound going up was very scary - it felt like the cables would give way at any moment!2- the mattresses could use an update as we sank towards the centre of the bed3- VERY Important - the parking spaces are numbered to match the condo door number - this is horrible in my opinion and made us feel unsafe. I suggest that the numbering be assigned randomly, and NOT match the door number.Customer service was fabulous - communication was clear and quick at all times. A special shout out to Dawn!We would absolutely return! Thank you for a wonderful vacation!
