4/10 Poor
Jessica P.
11 Oct 2024
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
Needs Some TLC
Great property with a very friendly staff. The unit itself is spacious and has good bones, but overall it’s tired and dated. During our stay the guest toilet stopped working day one, the water heater didn’t work at all, light switch plates kept falling off the walls, many lamps/lights weren’t functioning and we tried to use the microwave and a large piece on top of it just fell right off when my daughter tried to warm something up. Basic cleaning supplies were not available like trash bags, dish tabs, laundry tabs or a broom. Given we pay a hefty housekeeping/VRBO fee, these things should be provided for at least the amount of days you book. There was a wall in the living room under the mounted TV that has a half a dozen cords exposed as if a piece of furniture should be covering it but wasn’t, tough with a toddler. If we weren’t in the condo much or ate each meal out it would be fine but as a family of 5 in and out all day it was not ideal. Having stayed at other places on this property I can tell you this isn’t the norm. Would not book this unit again.
Jessica P.
Stayed 4 nights in Oct 2024
