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Private Pool, Spa, Games room + Inclusive Resort Amenities

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Front view of the house
King bedroom
Have fun! Game Room
Spacious living area
King bedroom upstairs

Reviews

9.0 out of 10
Wonderful
6 bedrooms4+ bathroomsSleeps 12264.1 sq m

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Hot tub
  • Air conditioning
  • Outdoor space

Explore the area

Map
Davenport, FL
  • ChampionsGate Golf Club
    ‪8 min drive‬
  • Reunion Resort Golf Course
    ‪14 min drive‬
  • Mystic Dunes Golf Club
    ‪15 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪28 min drive‬

Rooms & beds

6 bedrooms (sleeps 12)

1. Master King Bed

1 King Bed

2. Master King Bed 2

1 King Bed

3. Twin Bed

2 Single Beds

4. Twin Bed 2

2 Single Beds

5. Queen Bed

1 Queen Bed

6. Master King Bed 3

1 King Bed

4 bathrooms, 1 half bathroom

Bathroom 1

Bathroom 2

Bathroom 3

Bathroom 4

Bathroom 5

Spaces

Kitchen
Office
Garden
Dining area

About this property

Private Pool, Spa, Games room + Inclusive Resort Amenities

Welcome to The Haven at Solterra Resort - a state of the art, gated Resort only 11 miles from Walt Disney World!

We welcome seasoned primary bookers/travelers aged 25 and over and their young families in this truly
amazing family home! Groups largely consisting of those close to or under 25 or living in the local area
are not able to rent this home.
The home has 6 bedrooms, 4.5 bathrooms, sleeps 12, has a South facing pool/spa (hot tub) with water
views. It is a short walk to the Clubhouse! The home is perfect for a large family or multiple families
vacationing together. There are two living areas so groups can enjoy different types of entertainment.

Special Features:
* Air Conditioned throughout
* South facing Pool/Spa (Hot Tub)
* 24/7 access via your own unique door code (changed with each guest)
* If you would like to rent a Gas BBQ grill, please inquire.

Bedrooms:
Bedroom 1 - Master with King bed, ceiling fan, 32" flat screen TV, and en-suite bathroom (ground floor)
Bedroom 2 - Master with King bed, ceiling fan, 32" flat screen TV and jack and jill bathroom leading to
Bedroom 3 (upstairs)
Bedroom 3 - Two Twin beds, ceiling fan, 32" flat screen TV (upstairs)
Bedroom 4 - Two Twin beds, ceiling fan, 32" flat screen TV (upstairs)
Bedroom 5 - Queen bed, ceiling fan, 32" flat screen TV (upstairs overlooking pool)
Bedroom 6 - Master with King bed, ceiling fan, 32" flat screen TV, and en-suite bathroom (upstairs front
of house)
All linens, bedding, hangers are provided

Bathrooms:
Bathroom 1 - En-suite bathroom off bedroom 1 with walk in glass shower unit, sink and toilet (downstairs)
Bathroom 2 - Jack and Jill bathroom between bedrooms 2 and 3 with bathtub/shower overhead, double sink
and a door to a private toilet (upstairs)
Bathroom 3 - Family bathroom with bathtub/shower overhead, sink and toilet (upstairs hallway)
Bathroom 4 - En-suite bathroom off bedroom 6 with walk in shower unit, sink and toilet
Half Bathroom - Sink and toilet (downstairs hallway)
* All towels and hair dryers are provided

Child Friendly:

For the little ones, there is a Pack-n-Play (travel cot), highchair and umbrella stroller. You will also find
children's plates, cups and utensils.
* There is also a Play Station 3 games consul with games and the Games Room!

Dining Room:

As you enter this professionally decorated resort home, you will be greeted by the spacious open
concept entryway and dining room. The dining room has a large dining table that seats 8 and leads to
the kitchen.

Game Room:
This home also features a Pool Table, Air Hockey Table, and Pub-Style seating.
Kitchen:
The kitchen is fully stocked with everything you need for a quick snack to a large meal. Overlooking the
breakfast bar with two bar stools is the spacious living room and a breakfast nook that seats 4.
Laundry Area
Washer (with two sachets of detergent to get you started), dryer, iron and ironing board.
Living Room
Has two sofas, a large 60" flat screen TV, ceiling fan, sliding doors leading to the pool area.
Parking
There is parking on the driveway for 2 cars. If additional parking is required, you may park on the street
but please ensure you park within the newly painted white parking lines.
Pool Area
This home Features a large south facing Pool and Spa (Hot Tub). There are 4 loungers on the extended
patio area as well as an outdoor dining set for 6. There is a hand rail for the pool and the spa. Some of
our guests have mentioned the beautiful sand hill cranes and other exotic birds flying around in the
backyard!
Pool Heat Description
* The pool and spa (if applicable) can be heated on request and for an additional charge.
* Pool Heat is recommended during winter, early spring and during cooler weeks in summer.
* Pool heat is necessary if your home has a spa interconnected with the pool and you want to have the
spa hotter than the pool temperature.
* Pool heat is set to 88 degrees F and if there is a spa, the spa will function is set to 100-102 degrees F.
The achieved temperature will vary according to the weather conditions of the day/night and is not
guaranteed.
* The pool heater runs for approximately 12-15 hours each day and will turn off overnight.
Pool Heat Pricing
* The pool in this home can be heated on request and is an optional extra. It can be heated for a minimum of 5 consecutive days ($175 plus tax) and the cost for heat is $35 for each night plus tax. If during the course of your stay, you decide to purchase pool heat, then there is an additional charge to cover the cost of sending out a technician to activate the system which is $40.
* Once activated, pool heat must remain on for the duration of your stay. Exceptions can be made to
stays longer than 14 nights.
* Pool heat must be requested and paid for at least 48 hours prior to arrival to avoid an additional
activation fee of $40. This fee is payable to enable an engineer to attend to the activation of the system.
* Example: Pool heat will cost $245 plus tax for a 7 night stay if requested and paid for 48 hours
prior to arrival.
The Retreat (Upstairs Living Room)
This second living space is perfect for relaxing. It has a large sectional couch and a massive 70" flat
screen TV, ceiling fan, and a Play Station 3 games console for your enjoyment!
Solterra Resort
* Luxury Clubhouse and Cabanas
* Free Wifi
* Resort style, heated pool with children's pool, water slide and lazy river
* Outdoor recreation areas
* Children's playground
* Tennis Court
* Fitness Center
* Hot Tub/Spa
* Poolside Cafe/Bar
* Gated community (24 hour attendant)
Upon arrival, you will find an initial start up of supplies for your use. Supplies provided are:
* 1 x roll of paper towels
* 1 x new dish sponge
* 2 x dishwasher tablets
* 1 x small dish soap
* 1 x trash bag per bin
* 1 x toilet roll in each bathroom
* 2 x sachets of laundry soap
* Small hand soaps in each bathroom
* For all of your other needs, there are grocery stores within 3 miles (Publix, Aldi)
* In addition to your groceries, we highly recommend purchasing additional items to the startup list
above - especially extra toilet paper, paper towels and trash bags.

*Please note that from September 01, 2023, Solterra Resort has introduced a new access fee for guests who may wish to make use of the community facilities and pool area.

The use of the facilities is optional and so the charge is only applicable for groups who wish to make use of the facilities at the resort center. The fee, paid on site to the resort center directly is a one-time $35 total for groups of 1-12 guests or $45 total where 13+ guests are staying. This is a one-time charge for the entire stay and is paid on site to the resort itself. The charge is applied by the resort, on-site to any guests staying at any home booked at Solterra resort however booked but only where a group wishes to use the resort area.

Of course, in such a well-appointed home, with a private pool, loungers, shaded lanai, and space for all the family, the choice of going to the resort center is entirely yours. Either way we know you will have a fabulous stay at our home in Solterra resort and look forward to your stay!

Additional Information
Check in from: 4pm
Check out by: 10am
* If you would like an earlier check in or a later check out, please inquire 24 hours prior (fees may apply).
Upon booking guests are required to provide:
- Identification in the form of Driver’s License
- ID selfie
- The names and ages of all adults who will be attending the property
- Signed rental agreement
We reserve the right to require all adult guests to provide identification. All of these items must be
completed within 24 hours of placing the reservation or prior to arrival (whichever is sooner). Where
this is not completed, the booking is liable to cancelation without further notice or refund.
The occupancy limit for this property applies 24 hours a day and all reservations require completion of
an electronically signed rental agreement, agreeing to the conditions of the rental which includes that
no parties are permitted at this home.
All prices and/or descriptions are subject to change. Although every precaution is taken, errors in prices
and/or descriptions do occur on our website and in printing. We reserve the right to correct any such error.

If you cancel your reservation within the designated cancellation period, you will be eligible for a full refund. However, please note that 3.5% of any payments made will be deducted to cover card processing fees. This fee applies to each transaction, as we incur these charges from the payment provider whenever a transaction is processed or refunded. The remaining balance will be promptly returned to your account.

Property manager

Shine Villas

Languages

English, Portuguese, Spanish

Add dates for prices

Amenities

Pool
Hot tub
Kitchen
Washer
Dryer
Free WiFi

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

A car is recommended for transport to and from this property

About the area

Davenport

Located in Davenport, this villa is near theme parks. Reunion Resort Golf Course and ChampionsGate Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Old Town and Disney Springs™. Travelling with kids? Make time for Walt Disney World® Resort, or head to an event or a match at ESPN Wide World of Sports Complex. Make sure you get close to the area's animals with activities such as game walks and birdwatching.
Map
Davenport, FL

What's nearby

  • ChampionsGate Golf Club - 8 min drive - 6.3 km
  • Reunion Resort Golf Course - 14 min drive - 9.5 km
  • Mystic Dunes Golf Club - 15 min drive - 14.1 km
  • ESPN Wide World of Sports Complex - 21 min drive - 20.8 km
  • Disney's Animal Kingdom® Theme Park - 27 min drive - 25.5 km

Getting around

  • Kissimmee Station - 21 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive

Restaurants

  • ‪Starbucks - ‬9 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Miller's Ale House - Champions Gate - ‬7 min drive

Frequently asked questions

Does Private Pool, Spa, Games room + Inclusive Resort Amenities have a pool?

Yes, this property has a pool. Pool types include heated pools.

Is Private Pool, Spa, Games room + Inclusive Resort Amenities pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Private Pool, Spa, Games room + Inclusive Resort Amenities?

Check-in begins at 4:00 PM.

What time is check-out at Private Pool, Spa, Games room + Inclusive Resort Amenities?

Checkout is at 10:00 AM.

Where is Private Pool, Spa, Games room + Inclusive Resort Amenities located?

Located in Davenport, this family-friendly villa is 2.8 mi (4.6 km) from Reunion Resort Golf Course, and within 6 mi (10 km) of ChampionsGate Golf Club and Posner Village. Providence Golf Club and Jack Nicklaus Course are also within 6 miles (10 km).

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 28 out of 44 reviews
Rating 8 - Good. 11 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 2 out of 44 reviews

8.4/10

Cleanliness

9.4/10

Check-in

9.4/10

Communication

9.2/10

Location

9.4/10

Listing accuracy

Reviews

10/10 Excellent

Richard M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful home

Loved staying here. The pool and hot tub were great. House is beautiful and very big. Game room was fun.
Stayed 5 nights in Mar 2025

10/10 Excellent

Rene N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family get away

House was spacious- quick walk to resort pool area
Stayed 4 nights in Feb 2025

10/10 Excellent

Benjamin V.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Incredible family vacation!

We had the best time! Swimming in the pool and enjoying the hot tub, watching movies and eating meals around the table. It was incredible! Thank you so much.
Stayed 6 nights in Feb 2025

8/10 Good

Nicholas d.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Orlando over Christmas Time

Overall good experience and house accommodated our family well. We had 12 in our group including 9 adults and there was plenty of room. Pool took until second day in our trip to warm up but once it did, was very nice and warm! Host responded to any of our needs or request. Our entrance code did not work to get us in at check-in but host team worked diligently to get corrected for us in timely manner.
Stayed 5 nights in Dec 2024

2/10 Terrible

Eric T.

Disliked: Cleanliness, check-in, communication, location, listing accuracy

Complete waste of time

This people have no communication skills, they cancelled my reservation with no explanation and when I called the they hanged up on me. Very rude and unprofessional you should not waste your time with them.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Relaxing stay!

Our two families had a wonderful time. Kids loved the private pool. Location was perfect for all our planned activites.
Stayed 7 nights in Mar 2024

10/10 Excellent

David K., Lexington, Kentucky

Liked: Cleanliness, check-in, communication, location, listing accuracy

Quiet and Relaxing

The house, pool, and location were perfect for our needs. A quiet and restful stay is what we were looking for and is exactly what we got.
Stayed 7 nights in May 2021

10/10 Excellent

Aaron E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great property

House was clean, property manager was very responsive. Kids had a blast! Would recommend.
Stayed 4 nights in Jan 2021

8/10 Good

Christopher W., Sellersburg, IN, USA

Liked: Check-in, communication, location

Good location for price

The house was as expected and the price was great for what we got. It suited our needs perfectly for our 10 person family. We had dishes, a nice kitchen, and the private pool was great for our kids. The host was also fantastic at answering questions and getting back to me. Some areas that were not expected: The neighborhood looks kind of new, but it is badly managed. The daily trash pickup was horrible during our stay, as it looks like trash pickup did not happen in the entire resort the first couple days we were there. This led to trash being everywhere. There was even a couple houses (including ours) that had an egg or two thrown at them. It appears that the resort is not managed well either… the slide and lazy river were not open the days we visited, and the staff at the bar was rude. It appears our listing in vrbo disappeared, so the price of the BBQ grill was more expensive, and the grill we got barely cooked anything, even with the gas turned up all the way. I don’t recommend paying the extra money for that. If staying here again, I would also pay the extra money for the pool heat, as the hot tub won’t be heated without it. A couple quirks we had were the fridge didn’t have any ice the first day because they empty it out after each guest. That makes sense, but it would have been nice to know that in advance. One of the stovetop burner knobs was stripped too, so we cooked with the three available. There was also no warning about the pool door alarm, which the host was able to help us navigate better during our stay. I would recommend a griddle too, but no big deal. Barring those things, we enjoyed our stay. The kids enjoyed the pool and I enjoyed being not that far from the Publix and saving money by cooking our breakfasts, dinners, and snacks. The updated checkout procedures were great, as the old ones originally sent seemed overly strict. The management or listing change made things a little confusing, but the host was a huge help.
Stayed 8 nights in Jul 2021

8/10 Good

Skye L., Lafayette, LA

Liked: Check-in, communication, location, listing accuracy

Anniversary Stay

Our stay was great. Home is in a great location. Home was spacious and accommodated my whole family. Check in at the gate was my best experience in an “Orlando” Disney Trip thus far. The pool area was comfortable and quiet. The little ones jumped in every evening when we returned home. My only complaint is cleanliness. Whom ever you have as a housekeeper between stays are truly only surface cleaning. They aren’t truly checking things between guest. And it’s something you definitely should look into. The managing team is EXCELLENT! Quick, responsive, and extremely helpful. Thank you for a great week.
Stayed 7 nights in Sep 2022

2/10 Terrible

Paula R.

Liked: Location
Disliked: Cleanliness, communication, listing accuracy

Horrible Experience

I rented this home for 2 weeks and it was absolutely filthy. Upon arriving I immediately called the property manager and complained and they replied that the cleaning service had been there and refused to come back. We had cockroaches in the kitchen during the entire stay even after the exterminator came twice to spray. We finally moved the refrigerator to find the floor so filthy the cockroaches were crawling all around the food and debris. No wonder we even had a cockroach in the refrigerator! We bought cleaning supplies and spent 2 entire days cleaning the house to make it habitable. We had to empty all of the kitchen cabinets and drawers and wipe them out because they were so dirty. All of the white dishes are covered in grey marks and scratches that the flatware leaves on them. We had to purchase a frying pan because all of the cookware was gross and worn. The walls are full of black marks and the entire house should be repainted. The carpeting was filthy. The stair railing was sticky and filthy and the paint is peeling off. We had to mop all of the hard surface flooring. We covered the furniture with sheets so we didn’t have to sit on it because it was so dirty. We even covered the master bed headboard because it was fabric and covered in dirty spots. . Master bathroom toilet seat was broken, toaster was broken, very poor supply of dishes and glassware for the size of the home and the amount of people it can accommodate. We bought upholstery cleaner and scrubbed all of the bar height chairs in the kitchen because they were covered in food stains. When we arrived we had to wash all of the bedding because there were pee spots on the mattress pads. That’s when we discovered that the washing machine agitator was partially broken! Even the pool deck was gross and dirty all around the perimeter of the screen area. We paid extra for pool heat but the pool never got as warm as we would have liked. At one time I’m sure this was a nice house but it has been heavily used and needs updates and a different cleaning service. We actually left this house cleaner than when we arrived due to all of our hard work. In previous years we have stayed in other homes in the Soltera resort and have had pleasant experiences. Take my advice and don’t waste your money on this property! I still have pictures of everything for evidence of the poor condition. This home doesn’t reflect the pictures on the listing and the management company would not reimburse anything!
Stayed 16 nights in Mar 2022

10/10 Excellent

Claud R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

This was a good place to stay

The only issue we had was the hot tub did not heat properly. Other than that is was a beautiful place.
Stayed 8 nights in Jan 2022

10/10 Excellent

Aja F., Atlanta, United States

Liked: Cleanliness, check-in, location, listing accuracy

All I can say is beautiful

Beautiful house and community had a blast
Stayed 6 nights in Apr 2022

8/10 Good

Kelly T.

Liked: Check-in, communication, location, listing accuracy

Enjoyable Stay!

We enjoyed our time at the house. We had issues with the heater in the hot tub taking very long to heat but they sent maintenance over to check it. The house was nice and large. Could have used a deep clean. Walls are dirty and dust buildup on floorboards and blinds. We could have used more than 3 garage bags for a week for a large group too. Overall, we liked the house and would recommend it.
Stayed 7 nights in Feb 2022

10/10 Excellent

Trevor S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fantastic place for a family getaway!

We absolutely loved the house. Plenty of space and plenty of beds. The hottub was a nice way to end the day, the kids made good use of the game room, and they also LOVED having their own pool. Will definitely stay again! My only complaint is in regards to the entry gate to the community: they have two lanes-- one for owners, one for guests-- and guests who already have passes have to wait behind guests checking in, which backs up traffic on the main roadway outside of the resort. 5 stars!!!
Stayed 8 nights in Jan 2022

8/10 Good

Tequila W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful home!

The home was beautiful and in a quiet neighborhood
Stayed 7 nights in Nov 2021

10/10 Excellent

Jerri H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great family vacation spot

We totally enjoyed our stay in this house and area. It was a great and relaxing vacation. The house was very spacious and accommodated us all very well. Would highly recommend this place.
Stayed 8 nights in Sep 2021

10/10 Excellent

Carolina A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Home and location for the family

My family and I had a great time at Leslie’s retreat. The home is beautiful, very clean, and tastefully decorated! Shopping and restaurants are close by. I Would definitely recommend and come back. Management was very helpful and quick to respond all questions.
Stayed 7 nights in Jun 2021

6/10 Okay

Sandy C.

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in, location

Wonderful home, horrible resort

Kim is a fantastic host/manager who responded immediately to our questions, and the home has a lot to offer. Our family of six adults enjoyed playing games and eating meals in the pool area, watching movies in the large family room upstairs, playing in the game room and relaxing in the kitchen living room area. Unfortunately, the check in process and entrance into Solterra Resort is horrible, and we will not stay at Solterra again. We waited in a traffic line for over an hour to enter the resort even though we already had our pass., and the traffic officer hired to help was rude and incompetent. One entrance can not accommodate all of the guests in this huge and still growing resort area. We would love to see this problem corrected, so we could stay here again.
Stayed 8 nights in May 2021

10/10 Excellent

Maria D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family vacation

We had a wonderful time! Really enjoyed the pool! The one thing I thought some more large pots and bowls would have been helpful
Stayed 7 nights in Jun 2021

8/10 Good

Eulanda W.

Liked: Check-in, communication, location, listing accuracy

Great for the most part

The house is amazing! We loved the floor plan and decorations. It was very cozy and comfortable. There were tons of cook ware and eating utensils, we really felt like they anticipated most of our needs. The game room is a great added touch that helped keep the adults entertained after hours. The host was very responsive and answered all of our questions in a timely manner. I wish the house was cleaner though. There was a huge puddle of vomit right at the front entrance (so large and in the way that it’s not possible for the cleaners not to have seen it). My husband had to spray it off so we wouldn’t have to hop over it for our week long stay. There were crumbs in the downstairs bed, hair in one of the twin beds upstairs, hair in the downstairs master bath; making me question the overall cleanliness of the house. Everything else was great though.
Stayed 5 nights in Apr 2021

6/10 Okay

Amanda K.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness

Decent...but needs a deep clean

The house really needs a deep clean. A lot of spiderwebs on the walls and lamps that we had to clean up the first day. The ceilings are high so we did what we could reach but the bugs and spiderwebs at the top of the ceilings were discouraging to think what else may not be clean in the house. Stair railings were visibility dirty and sticky so we tried to avoid touching them. As were the walls. The areas that are normally cleaned (counters, bathrooms, etc..) were clean. On the good side, the pool was great and we spent the majority of our time eating outside and playing in the pool. We had a hot week but were still glad we paid for pool and spa heat. Overall, the house did the job but just needed more attention to detail.
Stayed 8 nights in Apr 2021

10/10 Excellent

Susanne S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Disney Trip

This property was excellent, roomy and clean. The proximity to Disney was wonderful, only about 20 minutes.
Stayed 7 nights in Apr 2021

10/10 Excellent

Rachel H., Minnesota

Liked: Check-in, communication, location, listing accuracy

Excellent pool and spa hang out!

We had a wonderful relaxing break at this home. It is just as advertised. More than enough space for a big family or a couple of groups! Spacious, and more than one area to hang out. The pool was very relaxing, nice size. We paid to have it heated, and it was the perfect temp!! The hot tub got nice and hot to relax for the adults, better than other spas we’ve paid to heat up! We would stay here again for sure! The garage was a bonus with fun games when you need a break from the pool life! Lots of fun to be had, hard to get bored here!! The only thing that bothered me was couple bathrooms had some hair in the showers that should have been removed with cleaning. The resort had a beautiful heated pool area with slide that our kids enjoyed! It also has a snack /drink concession that had wonderful treats for the kids and drinks for both! The lazy river wasn’t heated so we didn’t do it, but looks beautiful! It’s a nice community that feels safe, and we walked to the pool only a couple of blocks away! I love this resort community!
Stayed 7 nights in Mar 2021

6/10 Okay

Jackie K.

Liked: Cleanliness, check-in

Nice house, broken pool/spa

The house was clean and basically exactly as pictured. Unfortunately our stay was ruined by the broken pool/hot tub heater. I understand things happen but we confirmed everything was working before we booked (a few days before our arrival) and communicated it was vital for our stay as we didn’t have many plans to leave the house. When we arrived it wasn’t working and while they did immediately try to rectify the problem it persisted for over a week (44% of our stay) partially due to their poor communication and pool tech errors. We asked for a discount since we significantly overpaid for this property while the pool/hot tub were broken at which point they immediately stopped responding. So while the house was nice there are dozens of identical nearby properties that could have better customer service. On top of that the backyard was overrun with spiders (likely a Florida problem) so we had to go around twice a day whacking down spider webs to avoid running into them. We also had an issue getting packages delivered. FedEx and Amazon seemed to figure it out but the Post Office/UPS refused to deliver to us. Lastly there isn’t much around other than Disney and ride shares are scarce.
Stayed 21 nights in Feb 2021

About the host

Hosted by Shine Villas

Host profile image

Languages:

English, Spanish, Portuguese