4/10 Poor
Sara L.
12 Jan 2025
Disliked: Check-in
Poor customer service
We stayed here on a ski trip with friends. The property manager forgot to have the house cleaned before we came, and as a result the cleaners arrived when we arrived to check in. We wanted to eat dinner at the house but were forced to go out for dinner since it was not ready. The house was missing any blinds in 2 of the three main bedrooms (a big deal for parents with kids who wake up with the sun), and the tv did not work. The main toilet was brown and disgusting and master toilet was not working. When toilets flushed, water spouted out of a sink and sprayed all over the floor. We were later locked out of the house for 45 mins since the front door keypad doesn’t work well. The house is not in great condition. When we complained, the property manager did come and put up some blinds and fix the tv and sent a plumber. But this was halfway through our stay. Truthfully i don’t usually write bad reviews but the owner was so unfriendly and did not acknowledge any of the issues which should have led to a price reduction, which really left a bad taste in our mouths. This house was very over priced for what it was. I would recommend staying closer to the mountain for cheaper and nicer accommodations.
Sara L.
Stayed 2 nights in Dec 2024
