8/10 Good
Theresa M.
11 Jan 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Visit to Punta Cana
We had a wonderful stay from 12/22/24-12/29/24. Overall the property was nice and as expected. I would like to note the following for future guests:- there is no coffee pot as the host indicated (not a huge thing unless you really wanted to drink coffee every morning by the pool)- linens were VERY limited; there was only 1 beach towels (for 4 people), no hand towels, no towels for dishes- paper towels were limited or not provided and toilet paper was EXTREMELY limited. No dish soap was provided. This isn't necessarily an issue but would have been nice to know ahead of time so we could plan accordingly.We had to relocate to a different unit on the 2nd day because the A/C wasn't working in this unit. It was appreciated that we were relocated though it did take a long time and a lot of "proving" that the A/C wasn't working (after spending one VERY hot night in the unit). The second unit we moved to was missing a shower handle, had no oven/Ninja for cooking, had water leaking in the bathroom from the air vent and the WiFi was a bit clunky.As mentioned, our overall stay was great, just want future guests to know about possible issues. It should be noted that the staff was generally great to work with and resolved issues quickly.
Theresa M.
Stayed 7 nights in Dec 2024
