6/10 Okay
Marianne J., west palm beach
25 July 2023
Liked: Check-in, location
A bit dirty and non-functioning pool
Overall the home was nice, a bit dated as well. However, the cleaning people did a very surface level wipe down. The amount of dust on the curtains and baseboards as well as underneath the couches ( also toys were under there ) was ridiculous. The carpets were not vacuumed well, so I did it myself. Old contact lenses, paper, nails... bunch of stuff was on the floors and a crusty sink with old food. Additionally, the pool pump did not work and it was like pulling teeth to try nd get it fixed, which by the way NEVER happened. Why rent a home with a pool that doesn't work. The owner was somewhat responsive but didn't seem to care. Trying to get a credit is also like pulling teeth. False advertising, no responsibility...they even stated the cleaning people said they cleaned... I mean really??? Are they going to say no we didn't really clean. And to boot no hand soap in an any of the bathrooms let alone any shampoos, etc. I would avoid this place as there are aa ton other places in Reunion to rent. VRBO has been great trying to help me get money back for this poor experience. Take pictures and communicate through the app so everything is documented if you have this issue here or anywhere else you rent.
Marianne J.
Stayed 2 nights in Jul 2023