Heavenly Heights by Ghosal Luxury Lodging

** OUR CABIN WAS NOT AFFECTED BY HURRICANE HELENE**
Heavenly Heights by Ghosal Luxury Lodging

THE SPACE

Welcome to "Heavenly Heights" by Ghosal Luxury Lodging, where luxury and comfort come together to create unforgettable memories. Located on Bluff Mountains in Pigeon Forge, Tennessee. With breathtaking views and serene surroundings, it's the perfect getaway for families or friends seeking relaxation and adventure in the Smoky Mountains.

Inside "Heavenly Heights," you'll find everything you need for a luxurious and comfortable stay. The spacious bedrooms and bathrooms ensure that every guest has their own private retreat. Head downstairs to enjoy a swim in the heated indoor pool or have some fun in the game room with arcade games and a pool table. The home theater is perfect for movie nights with the whole crew.
Amenities
Indoor heated pool
Hot Tub
Private deck with mountain views
Fire pit area
Private movie theater
Game room with arcade games, and pool table
Fully equipped kitchen
High-speed Wi-Fi
Washer and dryer
Pet-friendly
Outdoor amenities
Outdoor jacuzzi and sauna with stunning mountain views
Fire pit for cozy evenings under the stars
Spacious deck with breathtaking views of the Smoky Mountains

THE NEIGHBOURHOOD

Located just 9 miles from The Island in Pigeon Forge, "Heavenly Heights" offers easy access to local shops, attractions, and dining. Don’t miss out on a visit to Dollywood or Splash Country, both just 10 miles away, or indulge in some retail therapy at Tanger Outlets, also 10 miles from the cabin. Whether you’re looking to explore or unwind, this cabin provides the perfect home base for your Smoky Mountains adventure.

INTERACTION WITH GUESTS

Our dedicated staff is available to assist you throughout your stay from 8 AM to 8 PM. Rest assured, you and your party will have exclusive access to the entire residence during your time here.

ACCESS

For your convenience and security, entry to this property is facilitated through a Door Code system. Check-in details including property location and access instructions will be sent at 10 AM on your scheduled check in date, and the door code will be delivered both via text, if your phone number is on file, and through the channel messenger at 4 PM. This guarantees a smooth arrival process, ensuring your entry to the property.

TRANSIT

Guests will enjoy full access to the entire property, which encompasses the inviting fire-pit area complete with comfortable chairs outside, as well as the relaxing Hot Tub situated on the back deck. Additionally, guests are free to come and go as they please without any inconvenience or restrictions.

Please be aware that accessing this property involves driving up a mountain road. While the effort is well worth it for the incredible views, it is important to note that the drive takes approximately 15 minutes up the mountain. While 4WD/AWD is not mandatory, it is highly recommended for a smoother and more secure journey.

OTHER THINGS TO NOTE

This property is equipped with essential cooking utensils and a convenient coffee maker for your convenience.

Linens/Toiletries/Soaps: The cabin is supplied with linens and bath towels. We supply a starter set of paper towels, toilet paper, garbage bags, dish soap & liquid, and bath bar soap. You are then responsible for said items during the remainder of your stay.

Pool Cleaning/Maintenance: Our pool cleaning team will require access to the cabin twice a week for pool maintenance. Your presence is not necessary during these maintenance sessions. We kindly request that you ensure all pets are crated during this time.

Inclement Weather: While this cabin is easily accessible and usually doesn't require 4WD, it's advisable to have 4WD in case of inclement weather.
HOUSE RULES & POLICIES

Booking Confirmation Procedure:
Person with the platform account is the “Booking Guest.”
• Booking Guest must be 25 or older and submit government-issued ID to confirm age within 24 hours of making reservation (obscure your ID#)
• Booking Guest must sign and return the Cancellation Policy & Rental Agreement within 24 hours of making reservation
• Booking Guest must stay at the property for the entire reservation dates (booking for others is not allowed)
• No parties/fraternity groups allowed.
• Payment must be completed at the time of booking. If payment does not go through within 72 hours, we will cancel the reservation. The name on the card used for payment must match the name of the guest on the reservation.

Heated Indoor Pool: Our cabin features a private indoor pool that is heated for your enjoyment. The pool's temperature is carefully maintained between 82 and 84 degrees Fahrenheit, ensuring a comfortable swimming experience throughout your stay.

Pool Cleaning/Maintenance: Our pool cleaning team will require access to the cabin twice a week for pool maintenance. Your presence is not necessary during these maintenance sessions. We kindly request that you ensure all pets are crated during this time.

Quiet Hours: We kindly request that all guests observe quiet hours from 10 PM to 8 AM. During this time, we ask for your cooperation in keeping noise levels to a minimum out of respect for other guests and neighbors. This home is equipped with a noise detector that monitors the environment inside the property (including noise levels, and temperature) to ensure guests have a pleasant stay and our neighbors are not disturbed.

No Smoking Indoors: We have a strict no-smoking policy indoors. Smoking is only permitted in designated outdoor areas away from windows and doors. Please dispose of cigarette butts properly and avoid littering the property.

Pet Policy: Please let us know if you plan on bringing a pet, as all of our properties are dog-friendly. There is a $100 non-refundable pet fee, per pet. We do have a few requests, to ensure our properties remain pet-friendly. Please do not allow any pets in the pool or pool area, on furniture, or on bedding. They will need to be crated if left alone at the cabin. Also, please make sure any pet waste is picked up, placed in a bag, and disposed of in the outdoor trash bins. We look forward to hosting you!

Power Outages: Please be aware that power outages can occur in the Smoky Mountains due to various factors, including severe weather conditions, high winds, or other unforeseen events. While we strive to maintain an uninterrupted power supply at our properties, occasional outages may happen, and we appreciate your understanding during such situations. Power is typically restored by the electric company within a few hours.

----Fine Policy-----

Additional Guest Violation: As per regulations set by the County Fire Marshall, we adhere strictly to the maximum occupancy limit set for our property.

Unauthorized Pet Infraction: Transparency is a cornerstone of our business. We also believe in providing fair compensation to our dedicated cleaning team. Any guest found to have brought in pets without prior authorization will face a minimum fine of $200 per pet.

------- CHECK-OUT INSTRUCTIONS OVERVIEW -------

- Check out before 10 AM.
- Please leave the bedsheets on the floor by the bed and remember to grab all your belongings.
- If the fold-out sofa was used please be sure to take off the sheets and fold the sofa back correctly in its original position.
- Please take the trash out to the bear-proof bins outside. If you have any extra trash, kindly place it inside the cabin near the front door, and our cleaning team will remove it after your checkout.