4/10 Poor
Kim F.
15 June 2024
Disliked: Check-in, communication, listing accuracy
Not what I expected
The outside of property was unkempt, overgrown lawn. Property manager changed the entrance I would check in the day before I arrived. I was told door would be unlocked and key would be in plain sight when I walked in. I never found a key. The stairs were so steep and very difficult to get up. The place was clean. The room was smaller than it looked online, it was hot, one small window. Ceiling fan worked on low, when on high it wobbled and clunked so bad I was afraid it would fall off. I never got a number to call. I did not feel safe being unable to lock the door. I also had no idea who else was at the property and couldn't lock my belongings in my room. I ended up leaving and going to a motel. I messaged the manager when I got to the motel. He was not polite in his response. Nor did he offer any type of reimbursement and was adamant the key was in plain sight. It was not, I looked multiple times for a key that was not there. He admonished me for not calling. I couldn't find a phone number in any of the messages.
Kim F.
Stayed 4 nights in Jun 2024
