2/10 Terrible
Gabby P.
29 July 2024
Liked: Cleanliness, communication
Disliked: Check-in, location
Would not stay again
The room itself is nice and more spacious than I anticipated, it’s decorated so cute too! I did not like that I couldn’t check in like a normal in person check in and I had to send a picture of myself holding my ID and my debit card. I get it’s to verify fraud but that’s a bit too far. I already sent my debit card, my ID, my signature on a piece of paper, my payment was paid in full and my deposit was already secured. Why was it necessary to send a picture of myself?
Getting an elevator was a complete nightmare going up or down. On our check out day we waited over 20 minutes for an elevator then decided to go down the stairs. My husband and I toted our wagon full of our bags, our infant in her stroller, our suitcases and our three small children u see 8 down the 16 sets of stairs. Mind you we couldn’t carry it all down at the same time so we would go back up take another load down. It was the most awful beach stay experience we’ve had. The indoor pools smelled so badly of chlorine it gave us headaches. The pools outside were all so crowded and you needed a key card to enter bathrooms. Parking was a nightmare, there wasn’t enough parking in the parking deck so we had to park across the strest. But that parking deck closes. So if you were like us and had to park there on checkout day you couldn’t get in anymore because we no longer had a key card which was needed to ent. there just wasn’t enough space to accommodate the amount of rooms this place has. We will never come back.
Gabby P.
Stayed 2 nights in Jul 2024
