6/10 Okay
Hossein S.
11 Apr 2025
Liked: Check-in, location, listing accuracy
Disliked: Communication
Okay property
It's a nice property close to the pool and the beach. The neighbors that we meet at the community pool were great. The first night, we couldn’t sleep until after 1 AM because of extremely loud noise, music, thumping, and shouting coming from the nearest neighbor. We had all gone to bed around 9 PM after a long day, hoping for a quiet night. When we called the property manager, they answered but didn’t take any action that night. Fortunately, the neighbor moved out the following morning. The kitchenware, plates, cutlery, and colander were extremely dirty. We had to spend time washing everything necessary before the dinner, which was an inconvenience and not what we expected from our stay.Most concerning was the colander, which still had shrimp residues on it, raising hygiene concerns. This was communicated to the property manager, and we're compensated with 10% discount off your total room rate. The barbecue wasn’t working on the first day. On the second day, it was replaced with an older unit, but the igniters weren’t functioning either, so we had to light the gas grill manually with a lighter.
Hossein S.
Stayed 7 nights in Mar 2025