8/10 Good
Dennis C.
6 Mar 2025
Liked: Check-in, communication, location, listing accuracy
Cape Coral 2025
1. house proper was quite satisfactory and property well maintained2. however, basic necessities were lacking. For example, tea spoons, garbage bags, ironing board, iron, and also stained wash cloths and tea towels.3. pool deck and patio could use more cleaning and maintenance(quick spring power wash).4 outdoor furniture was good but minimal.5 Barbecue was not useable(dirty, looked abandoned, test gas meter in laying in barbecue was a mystery??).6 pool proper was very good.7 suggestions to the owner/managers: Pool should be set up prior to guests arrival as inexperienced pool owners might mess things up.8 In general , these minor and simple things that one normally expects are issues easily addressed by owner for future guests. These minor issue explain our "Good" vs "Excellent" rating.6 Internet very reliable.7 property manager was quite timely and responsive to to concerns brought to her attention.note to VRBO: I do not believe comments from the "Owner" should be withheld from the Guest until the Guest responds. This is a poor business relations practice. If anything ,VRBO should receive both Guest and Owner comments at the same time and release both comments to the Owner and Guest at the same time.We have not had this 'sequential' exit protocol before. VRBO should control this process to ensure unbiased at arms length exit comment platform.respectfully
Dennis C.
Stayed 35 nights in Jan 2025