Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The directions were not adequate if you have never been to the building and it's after sun set. When you drive up to the building it clearly shows building A, however we were in building B and did not see another building or a way to get to it. Turns out there is no other building, just different levels and different sides. With a little help from security, we did find B3. Also, the key card for the overflow parking did not work and there were no instructions on where the regular parking was supposed to be. When you drive up at night it is not visible or evident. There are garage doors, but they are not labeled, so confusing. The afterhours phone line was no help. They said to call security and provided the number. Security said they did not work for Copper Vacations, and I would need to call them. So in other words, if you arrive after hours, you are without help or support. After begging the security guard for help, he sent someone to help. What a frustrating experience. The room was fairly clean except for the pet hair. I was wearing black gym pants and noticed pet hair all over them on the second day (I do not have pets, so it was not from me or my home). The microwave was missing a leg and would not work properly unless you used something to level it. There was a small soap and shampoo, but some skin lotion would have been nice as the air is very dry and I had to go buy some. Maybe I'm too used to being in a hotel, which typically has a small lotion in addition to the soap and shampoo. The location was good, short walk to the slopes. It was cheaper than some of the other rooms nearby, but you get what you pay for. I think my overall outlook would have been much better if they just had better instructions as we arrived late after hours of driving.