4/10 Poor
Angie P.
9 Apr 2025
Liked: Check-in, location, listing accuracy
Cleaning list a mile long and no linens
That booking and check-in process were simple. The property and host had good ratings and reviews so I had high hopes. We had flown all day and arrived about 6:00 PM. Upon arrival we found there were no linens at the property (something I could find no mention of in the original posting). I did find in the arrival instructions buried 3 links deep that linens are provided by the quest (but I’m assuming now that they meant guest). So we had to go out and purchase sheets and towels that evening, and make beds before we could get settled in. I was shocked by this situation. I’ve used many vacation rentals and never consider I’d have to pack my own linens clear across the county. I try to reach the host and didn’t get a call back for several hours. In addition there was dog hair on the furniture and some of the blankets in the property. The furniture was extremely uncomfortable as well. And the last big shock was the checkout cleaning list. Typically the checkout list in properties included basics like running the dishwasher, striping beds, and emoting trash. The list at this property includes sweeping vacuuming, cleaning bathrooms, putting the trash out to the curb during the stay and taking additional trash with you when you leave, and much more. I was on vacation not at a job as a cleaning service, and this list was ridiculous. Despite past reviews, I would not recommend this property or this host. I was very disappointed in my experience.
Angie P.
Stayed 4 nights in Mar 2025
