6/10 Okay
Bill H.
14 Apr 2025
Liked: Check-in, communication, location
Convenient location
We were visitng Alberta for the first time. We wanted a place convenient to Banff and Lake Louise without paying the prices of those locations. Canmore provided that for us and was an easy drive to/from the Calgary airport as well as the aforementioned sights.The unit was pretty much as described. However there were somet things that made it less than a 5 star location. After we made our reservation, we were informed that the pool and hot tub would not be available due to maintenance work. The only offer of accommodation was to cancel which I chose not to do because I didn't expect to use the pool and I didn't have time to start a new search. However, what I did not expect was the noise from the renovations during the day and the workers parking their vehicles too close to mine or taking up the nearest spaces to our unit. I requested a small refund in our cost and was denied. It does not seem to me that an expression of sympathy is sufficient for the inconvenience we experienced.
Bill H.
Stayed 7 nights in Apr 2025
