2/10 Terrible
ian L.
12 June 2023
Liked: Cleanliness
Disliked: Check-in, communication, location, listing accuracy
Never Again _ Booked 5 Nights Left After 4. Still Awaiting a Refund of One Night.
The Manager was difficult to locate and had poor English He was happy to tell us how many apartments he managed in the building but could not find us an alternative apartment when we were dissatisfied with our accommodation.
The Tides Building is old and needs renovating and is in a very poor location. There are insufficient lifts for the guests who often came in straight from the beach and pool wet and covered in sand. Hogging pool chairs is not monitored. The apartment is on floor 2 on the end with no view except the busy car park and is adjacent to a noisy 24 hour main road with car fumes and noise all day and night.
The two beds in bedroom one both collapsed on night one until repairs were carried out. There was no basic food in the apartment no tea bags coffee milk etc as a welcome to to the apartment in fact the kitchen was bare. No TV list or operation guidelines.
There was a fire door in the kitchen with no secure lock which opened directly to the corridor next to the main door.
The location in relation to getting food or eating out was non existent unless you had a car. Walmart was at least a mile away over a bridge and the Broardwalk (overated) 2 and half miles way with no parking even if had a car. There is a very basic food shop but it is in building 2.
By the way if you spoke Spanish you would be comfortable in Tides. We often thought we were in Mexico.
Paid 5 nights left after 4. Still awaiting a refund for one night. Wish us luck!
ian L.
Stayed 5 nights in May 2023
