2/10 Terrible
Jon B.
27 Sept 2024
Liked: Check-in, communication
Disliked: Cleanliness, location, listing accuracy
Disappointing Stay
We stayed at this property for a few days, and unfortunately, our experience was far from what we had hoped. Upon arrival, we encountered several issues that made our stay uncomfortable and unsatisfactory.
First, we found hair in the freezer, which was a clear indication that the kitchen was not properly cleaned. The patio furniture was also covered in bird droppings, making the outdoor space unusable without extensive cleaning. Inside the home, the rugs in the living area had raised corners, creating a tripping hazard. We had to flip the rug over to make it somewhat safer. There is mold on the ceiling in the bathroom.
Additionally, when pulling back the bedding, we discovered hair on the sheets, which was unsettling, and the overall smell of the house was unpleasant throughout our stay.
These issues seriously affected our ability to enjoy the property. The cleanliness and upkeep were far below what is expected from a VRBO rental.
We requested and were issued a full refund of our cleaning fee due to the poor condition of the property however, it didn't seem adequate.
Jon B.
Stayed 3 nights in Sep 2024
