2/10 Terrible
Elizabeth M.
3 June 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Nightmare houses
Let me be clear from the beginning we did not stay once we saw the condition of this house. Unfortunately, we had to drive all the way back home the same night because it was uninhabitable. After multiple phone calls to the host he finally reluctantly answered the phone. He stated to me that had been over a month since he had stepped foot on the property. I told him about the condition of the property, including the fact that the latch on the gate would not close. He responded that he knew that because he had made an “adjustment” so that it would not lock so that the landscaper could enter the gate. The house reeked of a horrific smell! In the short period of time that we were there The temperature of the house never reached below 82°. The seating area had no air conditioning vents because it was an add-on. The house is in a very sketchy neighborhood. The coverings and the sheets were dirty. The bathrooms looked and smelled filthy. The TVs were hanging from the wall on a slant. They asked us to unplug the modem that was located behind the futon and upon unplugging we realize that the receptacle did not have a plate on. It was cracked and broken and wires exposed. This was definitely a safety issue. I reached out to the host , and he wasn’t unwilling to refund our money even though he knew we were not going to stay. I submitted proof that we returned home the same evening, I sent pictures in of the condition of the home and the receptacle, and we have not received a refund!
Elizabeth M.
Stayed 2 nights in May 2024
