2/10 Terrible
Tanya A.
9 July 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Renter Beware
The location of this property was a huge disappointment. I can't speak to the inside of the property because I didn't even feel safe enough to get my family out of the car. The property is attached to an abandoned building with homeless people lingering out front. We drove by twice and used our better judgment to just book a hotel. I specifically asked the host about parking because we had our car full of belongings that would need to be unloaded. He assured us that there was parking in front of the duplex. There was barely street parking and certainly nothing designated for the duplex. I book VRBO very often and have always had a great experience. This, however, was a huge disappointment. When I contacted the host about a refund, he gave me a hard "NO." He did not even offer to return the cleaning fee, which was obviously not needed since we didn't step foot on the property. I spent the first 2 hours of our vacation on the phone with customer support which until now is still unresolved. Very disappointed in VRBO for even offering this listing.
Tanya A.
Stayed 2 nights in Jul 2024
