2/10 Terrible
Bill F.
18 Sept 2024
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
TERRIBLE EXPERIENCE: A/C NOT WORKING, MOLD, DIRT, DUST. LEFT WITHIN FIRST 24 HOURS!
TERRIBLE EXPERIENCE: A/C NOT WORKING, MOLD, DIRT, DUST. LEFT WITHIN FIRST 24 HOURS! Facts: (1) Reserved Sept. 7-14 of 2024. (2) Door code didn't work, received temporary code. (3) Inside at 75°F. A/C didn't work. A/C unit on 3rd floor had overflow water on floor, drain pipe clogged with sludge. Unit needed immediate service, else no A/C. Maintenance (Chad) cleared drain pipe, sludge blown to outside ground. CHAD WAS GREAT! A/C set to 70°F. Air smelled bad and throats sore. By midnight 2nd floor at 71°F, 1st floor still 75°F. (4) Checked windows, 3 unlocked, dust fell from blinds, not clean. (5) Dirty toilet bowl. (6) Morning (9/8/2024), 2nd floor at 66°F, outside 70's. A/C not working properly. (7) Mold in shower areas. MOLD CAN BE A HEALTH HAZARD AND MY WIFE HAS ASTHMA. (8) Messages left, none returned.
(9) Vacated at 2:00 PM. (10) Sent message at 3:30 PM: "That place is not ready to rent, it's a health hazard in addition to being dirty and dusty. The thermostat doesn't work either. WE HAVE VACATED THE PROPERTY. There will be pictures in our reviews. GET IT FIXED BEFORE THE NEXT RENTER. We may even contact the local health inspectors." (11) Received call at 3:46 PM, so message was read. Woman said that Chad started A/C and cleaning service could clean mold. SHOULD HAVE BEEN DONE BEFORE ARRIVAL. Still no new door code. (12) Property misleadingly described as "newly updated". CANNOT UPLOAD PICTURES ON VRBO, SEE OTHER SITES.
Bill F.
Stayed 7 nights in Sep 2024