2/10 Terrible
Robert
29 Mar 2025
Disliked: Cleanliness, check-in, communication, listing accuracy
Nightmare rental
I booked the Cozy Retreat with the heated pool for 10 days. There were multiple issues with the rental. The three most offensive disappointments were the electricity was cut off for over 12 hours due to non payment of the owner to the utility company. There was a gas bbq grill advertised with an extra propane tank. Both were empty and we were told by manager that we had to get our own propane. In searching for trash bags in the kitchen we discovered dozens of dead cockroaches in the kitchen cabinet. Many of the staging photos did not reflect the actual furniture. We asked the managemt company to contact the owner and give us some financial compensation due to the issues we experienced. Over a week later and no response not even an apology.I would NOT recommend this place to anyone. They have no idea how to be a proper VRBO rental.Avoid this place!!!
Robert
Stayed 9 nights in Mar 2025