10/10 Excellent
Alyssa M.
1 Apr 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Wonderful vacation at the Alii
We got back two days ago from our amazing trip to Maui. The best thing about the Alii is the oceanfront location on Kaanapali beach, within walking distance to many other hotels, restaurants, and Whaler's Village. Working with the host was a pleasant experience, and responses were always polite and prompt. This unit has an even better view of the ocean from the lanai than pictured! We enjoyed use of the workout facility at the hotel and utilized towel service for the pool/beach use every day. The hotel staff at the pool and beach were all very kind and attentive. We also enjoyed using things like extra towels, cooler, and beach chairs and umbrella provided in the unit.The unit was clean enough when we arrived, with fresh bedding and towels, but we did notice things like splatters on some of the walls and doors and food residue on the kitchen cabinets. Things that may not get noticed or wiped down during a routine cleaning. Another small thing is that we were not aware that the hotel would hold a small security deposit upon arrival. This would normally not be an issue, but my sister's family, who do not have a credit card, arrived first and checked in. The funds were held from their bank account for our entire stay and the hotel would not allow us to change the hold to our credit card. Overall I would recommend this unit to other travelers and rate it 8/10.
Alyssa M.
Stayed 11 nights in Mar 2025