Hello,
I typically don't write reviews, but I thought you would be interested to hear this.
We have been going to Laurel Haven for something like 5-7 years now, once a year. The location is great, and serene. Since our last visit, and times past we noticed that the cabin was especially clean this time -- which is nice.
It was a surprise to me on my last day, that I scanned the checkout procedure. I find it rather problematic and a waste of my time that the customer would not only have to wash the dishes, but be the arbiter in cleanliness standards and put away the cleaned dishes. We all understand that dishwashers don't always quite cut it.
In addition to that, the futon support is thoroughly broken. You can only sit on it in certain spots, otherwise your butt ends up next to the floor. And for years running now, the bed mattress springs(?) are broken on the edge closest to the bathroom. This renders about 1/4th of the bed unusable, otherwise your just rolling off the bed.
Considering that the cost has increased so substantially and the reasons listed above, we are hesitating returning to Lydia for future events.
Thanks,
Ben