6/10 Okay
Stephen K.
1 Jan 2025
Liked: Check-in, communication, location
Disliked: Cleanliness
Not what was expected
The check in process and the resort people were great. But………The place needs major updates. The pictures are definitely show pictures and glammed up. We killed a few bugs in downstairs bathroom. Downstairs bathrub is clogged and doesn't drain well. The venting system also doesn't work well in the bathroom as well. The lamenant flooring is separate in multiple areas. The temperature has to be kept at 75 minimum -in FLORIDA! Says it will freeze if lowered which makes no sense. It's uncomfortably humid in the place. Beds are EXTREMELY uncomfortable! The king bed is decent but everything else is awful. Shower heads need replaced/cleaned. Entire place just felt dirty. It would help a lot if they would just get it properly cleaned. Extra Resort fee you have to pay when you get there that is not disclosed until we received check in instructions. We had to pay an extra 177! It's 22.40/day. In the description for how far you are from everything. Add a minimum of 10 minutes. It took us about 45 minutes to Disney springs to give you a good idea of everything else.
Stephen K.
Stayed 7 nights in Dec 2024