Cheerful 6 bedroom in the heart of Poconos

Located in a private community w/5 lakes, indoor AND outdoor pools, tennis courts. 15 minutes from Camelback, 9 minutes to Kalahari Water Park.

Includes towels, linens, kitchen and bathroom essentials --- this house is fully stocked for your group!!!

Porch-Swing fire pit up to 8 people to make memories with your loved ones. Our guest's favorite place!!

Emerald lake amenities

1 day pass - $15 per person
3 day passes- $20 per person
7 days passes - $40 per person
Children 2 and under free

Trash Compactor:
Tuesday, Thursday, Saturday, Sunday: 9:00 am – 5:00 pm
no smoking inside

******* Community Role*******
The Emerald Lake Community has established rules, so please make sure to review this page to understand what is not allowed. Occasionally, guests receive violation tickets. Please be aware that if you receive a violation ticket, you will be responsible for paying it. for e.g. if one of your friends unknowingly plays with fireworks, a fine of $500 will be imposed. I will provide you with a URL page detailing the rules at the time of check-in. (Airbnb not arrowed past URL here) If you want to check now please follow these 4 steps.
1. Search "emerald lakes association" in Google.
2. find "Documents"
3. find "ELA Rules & Regulations"
4. find "Rules Regulations"

******* Party Policy *******
NO loud music is allowed. Please be quiet after 10 pm.
There will be an additional 35$ charge per person if occupancy exceeds authorized amounts. ( ie. Parties/unauthorized guests entering the premises)

******* Pet Policy *******
Pets are allowed at the additional cost of 100$ per pet and must be paid after the booking is accepted. Guests are responsible for being present at all times when the pet is unleashed or caged when not present in the home. Guests are also responsible for picking up waste after their dogs around the front and the back of the house. If the guest fails to do so they will be charged an additional 25$ as an additional cleaning expense. Any damages within the home incurred by the pet will also be charged accordingly.

******* Health and Safety Guidelines*******

1. Pre-existing Medical Conditions:
Guests with pre-existing medical conditions are responsible for managing their own health needs. If you have conditions that might be affected by changes in environment, such as asthma, please consider how staying in a new location may impact your health.

2. Disclosure and Responsibility:
We encourage guests to be proactive in managing their health. Please do not claim that staying at our property has worsened any pre-existing conditions. Environmental factors at our location, like allergens or humidity, can affect conditions differently for each individual.

3. No Liability for Health Issues:
We strive to maintain a clean and safe environment for all our guests. However, we do not assume liability for health issues that may arise during your stay related to pre-existing conditions or environmental sensitivities. Please ensure that this accommodation meets your specific health requirements prior to booking.

******* Review Policy*******

We highly value customer satisfaction and work diligently to ensure your stay is enjoyable. As part of this commitment, we ask for your cooperation in providing fair and objective reviews.

1. Manage Expectations:
We are grateful for every guest who chooses our property. However, it's important to acknowledge that not all dissatisfaction stems from our service; personal expectations play a significant role. We encourage reviews to be objective, focusing on the actual services provided rather than subjective expectations.

2. Respect Our Policies:
Our refund policy is clearly outlined and we strive to be transparent about what requests can and cannot be accommodated. Despite this, some guests may demand refunds beyond what is stipulated, occasionally threatening negative reviews to enforce their demands. We ask that reviews remain impartial, devoid of personal grievances over policy disagreements.

3. Consideration and Fairness:
A less-than-perfect stay does not necessarily merit a one-star review if it is not reflective of the overall experience and our efforts to address any issues. We urge you to consider the entirety of your stay and our dedication to your satisfaction when writing your review.

By adhering to these guidelines, you help maintain the integrity of the review process and support our efforts to continuously improve. We appreciate your understanding and respect as we navigate together to ensure a positive experience for all guests.


******* Refund Policy *******

Thank you for choosing our property for your stay. We are dedicated to providing a delightful and comfortable experience for all our guests. Below, you will find our refund policy, which outlines the conditions under which refunds may be granted.

Understanding Our Refund Policy:
Occasionally, we receive requests for refunds for various reasons. We have clearly defined our refund policy as follows, and please understand that we cannot accommodate requests for refunds that do not meet the criteria listed below.

Refund Eligibility:
To ensure a seamless process, we ask that all refund requests be directed to us rather than contacting Vrbo. We will consider refunds under the following circumstances, except in cases of area-wide electrical outages or natural disasters:

10% Refund:
- Absence of electricity
- Non-functional air conditioning
- Absence of both hot and cold water
Example: If you booked a 10-day stay at $100 per day (totaling $1,000) and experienced a 2-day malfunction of the air conditioning, you are eligible for a 10% refund for those two days, totaling $20.

5% Refund:
- Problems with TV, internet, toilet, or appliances.

2% Refund:
- Clogged kitchen sink
- Bug bites (except mosquitoes)
- Other pest control issues
- Absence of essential supplies like toilet paper or bath towels
- Items listed in the property description that are missing
- Uncomfortable levels of foul odor and noise

Handling Disagreements:
In the world, there are certainly people who firmly believe their views are absolutely correct and become overly aggressive towards others. You have likely encountered such individuals at least once.

Among those who request refunds, there are occasionally individuals who scrutinize everything in search of any possible fault and may even resort to borderline threatening behavior.

As stated here, if you find our refund policy to be unfair and cannot agree to it, you may cancel your reservation within 24 hours of booking for a full refund.

Issues with Cleanliness:
While we strive to maintain the highest standards of cleanliness, we recognize that perceptions of cleanliness can vary:

No refunds will be issued for general cleanliness complaints. However, we provide access to a laundry machine for guests wishing to re-wash any items.
In exceptional cases where the property is not clean upon arrival due to oversight from the previous guest, we will issue a full refund of your cleaning fee.
We appreciate your understanding and cooperation with our refund policy. Our goal is to ensure that your stay is as comfortable and enjoyable as possible. Should you encounter any issues, please inform us immediately so we can strive to address them during your stay.



Contact Information:
If you have any questions or concerns about our refund policy, please contact us via Vrbo message.

By confirming your reservation at this property, you acknowledge and agree to abide by our refund policy.

Thank you for your understanding.

Sincerely,