This review was submitted before 2018 and has not been verified.
10/10 Excellent
Jenni F.
16 Mar 2016
Great unit + great location = great vacation!
We spent 5 nights here in late February. Our only regret is that we couldn't stay longer! The condo was perfect - exactly as described in the ad, with a comfortable king bed, ultra modern kitchen and bath, clean first-quality linens (and plenty of extra towels), and a wonderful balcony facing the interior courtyard with awesome views of the ocean. We watched the sun set each afternoon from the balcony. We did not cook while we were there, but every possible type of kitchen cookware was available for those who choose to do so. We loved the convenience of having the bathroom sink located outside the tub/toilet room and enjoyed the huge closet with all of its extra coat hangers provided.
The location of the condo within the Whaler complex is perfect! We loved being on the 10th floor - great views and no noise from the courtyard, beach, or pool below. The elevators were always quick and since this unit is the closest one to the elevator lobby, it's easy to run back up to the room if you forget something on your way out. The unit is just around the corner from the garbage chute and washer/dryer which makes them very convenient to use. Parking was never a problem - there were spaces available in the underground garage and also in an open lot beside the tennis courts, which is very close to the lobby entrance.
All of the staff were very professional and helpful. The bellman was very friendly and took care of our luggage upon arrival. We took advantage of the concierge to book a whale watching tour and a luau and her recommendations were great for both of these. The resort offers complimentary sand chairs for the beach, which worked great for us since we loved relaxing on the beach and watching the whales!
The location of The Whaler is great - directly on Kaanapali Beach and adjacent to the Whaler's Village for shopping and restaurants. The paved beach walk that runs in front of the buildings worked well for accessing other properties on Kaanapali - we got our exercise each morning by walking from one end to the other, enjoying the beautiful views along the way. Even with the construction at Whaler's Village, shopping there is not impacted - there are many good stores to choose from. Being only a 10 min. drive from Lahaina is very convenient since there are even more places to shop and dine there. Doug was very responsive with answers to any questions, which made us very confident about our choice of his place to stay. Thanks, Doug!