8/10 Good
Raymond R.
29 Dec 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great view with delightful staff
My family and I stayed a week in Tower 1, and the staff (security and housekeeping) was very helpful and nice. Before we arrived, the host (Alicia) had everything arranged with security and key cards. Her instructions were spot on. We were very tired, so having fresh towels, cold water and AC was just what we needed. The beds were not as comfortable and cozy as we had expected . The master bed squeaks as you toss and turn, and a bit hard. And the curtains allowed the light to shine in. It could use some longer blackout curtains, so you sleep in a bit longer. Though I was happy to see a set a new bath towels, wash cloths were absent. We made a purchase of wash cloths...and left them in the unit at checkout. We discovered small ants in the kitchen, around the corner tops and stove top. Alicia was aware, and shared that they have been treating the area for the ants. Tower 1 has a spacious and nice gym, but none of the cardio equipment operates. And the equipment appears to be neglected through maintenance. When I asked about the gym equipment before making any reservations, and pictures of the equipment was sent to me. Nothing was said anything about the equipment being inoperable. It would have been a show stopper. But however, we managed to get our daily workout routine done without the cardio machines. We had a good stay and Alicia stayed in touch the whole time...even with my poor Verizon International coverage. And we loved the location.
Raymond R.
Stayed 6 nights in Dec 2024
