2/10 Terrible
Reva B.
30 Mar 2025
Disliked: Cleanliness, check-in, communication, listing accuracy
Dirt, crumbs, and rude hosts.
I absolutely DO NOT recommend this property or host, and hope if you are reading this that you find more suitable accommodations for your vacation.I requested in advance of my stay that the property get a little extra cleaning due to a food allergy that is reactive to the touch. The host was very upset by this, insisted I did not ask in advance, which I have written evidence I did, and wanted to charge an exorbitant amount especially given I have never been charged for this request before, as it likely amounts to less than one hour of work and vacuuming the couch in your unit once in a while is really a good thing anyways. The host questioned the severity of my medical condition, as if that is her right, and insisted that all furniture and surfaces were thoroughly cleaned between each guest. So I said ok. Upon entering the unit there was mail spilling off a shelf onto the floor, and there were visible crumbs on the kitchen and coffee tables, and the bathroom ceiling was peeling and raining down onto the floor. When I messaged the host, they insisted all of this was impossible and asked for photo evidence, which I sent them. I was then sent a flurry of texts, not on VRBO because I am sure she thought they would not get officially documented that way. We ended up canceling our reservation and moving as I did not trust the cleanliness of the unit, and did not want to stay with a host who treated their property or their guests in such a manner.
Reva B.
Stayed 3 nights in Mar 2025