2/10 Terrible
Karlee N.
5 Sept 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Completely dissatisfied
Upon arrival there was no tv, no internet, no heat and no hot water. These issues continued throughout our short stay as we did end up leaving earlier than planned. The person who arrived to assist admitted she had been to the property once and didnt know how to work anything. The property had extreme wear and was VERY dirty. No lightbulbs in overhead lighting, so no light upstairs. The stair railings were loose and hazardous, especially when being there with young boys. Exposed protruding electrical outlets with no plates, and wall hanging, open flamed heat source. The tv upstairs had a wii for the kids but eventually ended up sparking so had to be unplugged. All bedrooms provided a mattress on cheap metal frames, all bed linens and towels were mismatched and extremely old. The toilets ran all night and fridge rattled. We contacted the property manager several times during the stay for very valid reasons and they became short and very rude. It seemed the property manager had very little knowledge or experience in hospitality. Hopefully this review will help others from being scammed out of $450 a night. This property needs EXTREME updating, attention, and brought up to current safety codes or removed completely as a rental.
Karlee N.
Stayed 3 nights in Aug 2024