Overall, our check-in and check-out process was very easy, and Lorranda had great communication throughout our stay. The location was close to town, and while we spent most of our time in Hilo, the place was not far from it. The home is situated on a steep location, but we were able to go in and out with no problem.
One major positive was the Lorranda’s responsiveness and helpfulness, especially when our flight got delayed by one day. The host was very accommodating, allowing us to book our stay for an extra day without any issues.