2/10 Terrible
R G.
18 Mar 2025
Liked: Cleanliness, check-in
Disliked: Communication
Not worth the money
Exceptional rating is a joke. My husband and I have stayed at 20 VRBOs and this was the worst: • Bathroom - toilet ran all night, shower ran either very hot or cold, neither sink or shower drained. Door would not open all the way.• Furniture – kitchen chairs very wobbly as support spokes literally fell out, vanity chair fell apart, high top patio table and chairs also very wobbly, little patio table unusable as there was no glass top. Both the doors to patio and in the room needed grease as they were difficult to open. No extra pillows or blankets.• Kitchen – on its first use, toaster nearly caught fire filling kitchen with smoke and of course microwave fan over stove did not work. Missing the basic kitchen items - no measuring cups or spoons, no spatula, no wine bottle opener, etc.We contacted owner - no reply; we contacted the 2nd number and they sent a someone next day who fixed the toilet & shower drain. By Tuesday, we still had not heard from owner and texted again. He finally sent someone to fix the sink drain and glue the chairs.While you will get a “if there is anything I can do for you please let me know” text from the owner, he did not respond to ours until 3 days later. No apologies or offer of credit and implied that the view and beach should make up for the room. Ridiculous. He has several units and I hope by now he’s had his maintenance guy inspect each of them to confirm that plumbing, appliances and furniture are in working order for guests.
R G.
Stayed 9 nights in Jan 2025
