6/10 Okay
Karlie S.
22 Sept 2024
Liked: Cleanliness, check-in
Disliked: Communication, location, listing accuracy
Not Luxury
The place was clean and bright. However, there were a lot of little things that should be improved if more guests are desired.
We arrived quite late and the place was clean and inviting. However, dishes were left in the dishwasher so we were unsure if they were clean or dirty. There was also no dishwasher soap, sponges, or dishcoths to be found for us to do dishes ourselves.
There wasn't a complete set of dishes (ex. such as 1 coffe mug) and there weren't any mixing bowls if you wanted to do any cooking.
Also, when we arrived, there was only 1 towel in the main bedroom and 1 towel in the other despite the photos. When I asked, Brian responded quickly saying, "The linens are in the dryer." I was confused why I had to take them out of the dryer though when I've never had to do that in any other VRBO places. Although we found towls and sheets, there was only 1 dish towel, 1 hand towel, and no wash cloths.
In the master bathroom, the vanity had nearly broken doors.
I also asked Brian about extra pillows and didn't hear back for almost 24 hours when he said there may be more in other units. At that time, our son was already asleep and we didn't want to bother other units asking for a pillow.
The WiFi had issues on our 2nd night and the back slider had a broken lock. The only way the door was "locked" was using a pole at the base. We didn't feel unsafe but definitely not what I'd expect from a "remodeled" ground floor unit.
Not terrible but definitley not luxury.
Karlie S.
Stayed 2 nights in Sep 2024
