2/10 Terrible
Larae M.
1 Sept 2024
Liked: Location
Disliked: Cleanliness, communication, listing accuracy
Lake Madison
We rented this VRBO for a work function in Madison, SD. We did not intend on being there a lot, but needed a place for myself and three coworkers to stay, as the hotels were sold out.
The house had not been cleaned in a very long time. The master bath was filthy, microwave was dirty with food particles stuck to the sides, and there were dirty Kleenex in the sheets. Cobwebs were in the windows and on the lights, and that is just the beginning.
I contacted the owner on Wednesday night, my first night there. She responded 48 hours later that her cleaning lady could not come until Monday, but that her son could come over and clean the bathroom. I had already cleaned the other bathroom by then and I was already several days into the stay, so it didn’t really matter at that point.
The description also listed a Smart TV. Upon arrival, I reached out to the owner for the WiFi password, and was informed that the home did not have internet. How can you have a Smart TV with no internet? The TV was only set up to watch VHS and DVDs. No cable, no antenna, and no streaming service.
I appreciate that the intent of the owners was to “share their beautiful lake home”, but this home needs a good deep clean, WiFi, and declutter before it is rented again. I was incredibly disappointed.
Larae M.
Stayed 7 nights in Aug 2024
