New Listing Promo! Heart Lake: Hot Tub & Game Room

NEW! Introducing the alluring Heart Lake Lodge. A beautifully designed newly constructed cabin near the lake! Enjoy seasonal outdoor community amenities & close proximity to the most beautiful attractions in East Tennessee. Breathe in fresh air on the back deck & take a relaxing soak in the hot tub. The kids will be thrilled & entertained for hours in the fun-filled loft featuring arcade games, board games, & hang out space. Cherished memories are waiting to be made. Secure your reservation now!

AMENITIES
★ Deck with Outdoor Seating & Wooded View
★ Relaxing Hot Tub
★ Loft with Several Arcade Games, Board Games, & Kids Play Zone
★ Electric Fireplace in the Living Room
★ BBQ Grill
★ Beautiful Interior Design
★ Step Free Access with Ramped Entryway to the Front Door
★ Low Threshold Shower Entry in both Bathrooms
★ Seasonal Access to Community Lake, Beach & Swim Area
★ Woodburning Community Fire Pit

WHERE YOU’LL SLEEP
★ Master Bedroom - On the Main Level with King Bed, 42” Smart TV with Cable, Closet, Deck Access, & Private En Suite Bathroom
★ 2nd Bedroom - On the Main Level with King Bed, 42” Smart TV with Cable, Closet, Direct Access to Shared Bathroom
★ Loft - 2 Twin Bunk Beds & 42” Smart TV
★ Common Space - Sleeper Sofa in the Living Room

BATHROOMS
★ Private En Suite Master Bathroom with Luxurious Low Threshold Shower
★ Shared Bathroom with Luxurious Low Threshold Shower

DINING
★ Indoor Dining Table Seats 6

KITCHEN
★ Spacious Fully Equipped Kitchen with Updated Appliances
★ Granite Countertops
★ Single & Multi Serve Coffee Maker

GENERAL
★ Complimentary Starter Toiletries
★ Linens & Towels
★ Free WiFi
★ Central Air Conditioning & Heat
★ Free Washer & Dryer

PARKING
★ Free Parking for 3 Vehicles
★ No 4WD needed during normal road conditions, but may be necessary for inclement winter weather.

Our mission is to prioritize our guests' experience. We understand that having a clean and sanitized space is part of that experience. We want to notify all guests that in addition to the extensive cleaning standards we already follow, we have recently doubled down on disinfecting and sanitizing our homes so that our guests can rest assured the home they stay at for their vacation is as safe as possible. Our guests can sleep easy knowing that we take safety issues seriously and that we are responding to the current challenges in a way that allows you to relax and enjoy your stay with us, your friends and family.

Guests have access to the entire cabin!

We are available if you need us!

This property is located off the beaten path, allowing you to soak in all the serenity this retreat has to offer, but is just close enough to all the action to make a quick day trip to the best spots in East Tennessee!
Sevierville - 13.8 miles
Dollywood - 16.1 miles
Pigeon Forge - 18.6 miles
Douglas Lake - 23.8 miles
Gatlinburg - 25.8 miles
Townsend - 34.9 miles
Knoxville - 43.5 miles
Cades Cove - 48.2 miles

We recommend having a vehicle on hand!

- Due to the agreement with our cleaning service provider, we are not able to accommodate early check-ins or late check-outs. You may check-in as early as 4 pm and must check out by 10 am.

- For your convenience we supply you with a limited starter kit of toilet paper, soap, paper towels, trash bags, and dishwasher detergent. There are several shops you can visit nearby to purchase supplies for the duration of your stay.

- Please note that the hot tub takes around 6 hours to heat up. So depending on what time the property was cleaned, your hot tub may not be hot upon arrival.

- Due to the rural location of this property, cell phone reception may occasionally be spotty.

- No RV or Trailer parking.

- Guests are responsible for providing their own propane for grills. There is often a supply left by previous guests, so we recommend checking before purchase.

- The streaming services available on the property's Smart TVs require the guests' own personal login. Please Remember to log out upon checkout!- Also make sure to add to this list anything needed from the Quirks/Oddities list in GreenLight Document.

★ Seasonal Access to Community Lake, Beach & Swim Area
- It is about a quarter of a mile. The community access point is located at 180 Jolene Way, Sevierville, TN 37876.

- Guests are responsible for providing their own firewood for the community Firepit.
- You may not book if you live locally without asking for permission and letting us know why you need a place in town.

- By booking with us you agree to download our app to gain access to the property.

- Guests will be expected to clean up spills and messes that they make and throw all their trash in the trash can. Also, it will be the guest's responsibility to do the dishes before they leave.

- To protect the host and guest, we must verify all guests ahead of the stay. Please be aware: As a part of the verification process, you may be asked to provide a copy of your official government-issued photo ID, confirm your contact information, and pass through our guest portal. The information is collected for screening and verification only and is not stored or used for any other purposes.

- You understand that your check-in instructions will be sent after successfully completing the guest portal.

- THERE WILL BE A $500 CHARGE FOR SMOKING, PARTYING, OR BREAKING ANY OTHER HOUSE RULES!

- Please do not bring glitter, confetti, or anything like that to any of our properties.

- Please ensure that you review the cancellation policy as it pertains to any cancellation for any COVID-19 reason. We encourage guests to purchase travel insurance because we cannot operate outside of our cancellation policy for any reason.

- No food or drink in the hot tub.

- Due to our close proximity to the National Park, we have a large population of insects including ladybugs, house flies, stink bugs, millipedes, carpenter bees, and wasps. Although all of our properties are sprayed regularly by a professional pest control company, the city and park areas are not. During various times of the year, these insects may find their way into the property. By booking you understand that is a possibility during your stay and understand that there will be no refunds related to bugs getting into the property. We will be happy to work with you to get pest control back out if necessary.

- Community Amenities:
Beach and Swim Area, Boat Dock (load and unload), Walking Trails, Fishing Pond, Lake Overlook Swings, Picnic Tables and Charcoal Grills, Douglas Lake Shoreline access and fishing. Located at 180 Jolene Way, Sevierville, TN 37876.

- The beach access is seasonal & open around May - October based on weather and water levels. We cannot guarantee it will be available during your stay.

-A temporary hold of $2 will be placed on your credit card as part of our verification process and will be released within 7 days.

Haven Vacation Rentals, LLC’s Vacation Rental Terms and Conditions (the “Terms”) apply. Renter will receive and agrees to sign the Terms immediately after making reservation, which will include, but not be limited to, the following:
- The “Minimum Age” to rent the Property is 25 years of age.
- By booking you agree to provide a copy of a valid government-issued ID directly to us. We will request this after your reservation has been made
- The Renter is solely responsible for Renter’s actions and the actions of all family members, guests, and invitees.
- Noise audible outside the Property is prohibited between 10 p.m. and 8 a.m.
- Unless authorized by the Property Manager, the number of people present at the Property may not exceed the maximum occupancy indicated in the listing or the reservation for the Property.
- Check-in is from 4:00PM until 12:00AM and Check-out is before 10:00 AM.
- If you do not vacate by check-out time, you authorize us to charge a late departure fee of up to one night’s rental and we may remove all Occupants and their personal property from the Property.
- No smoking is permitted on the Property at any time.
- No animals or pets of any kind are permitted at the Property except (1) as specifically authorized in your reservation, or (2) bona fide service animals that we are required by law to allow.
- Renter authorizes us to bill the credit card on file for the full amount of the Rental Fee at the time of booking. Renter agrees not to make chargeback claims with its credit or debit card issuer.
- Events and commercial photography or filming are prohibited at the Property without our express written permission.
- Use of the Property for any criminal activity is prohibited.
- Neither the Property Manager nor the Owner will be liable for special, incidental, or consequential damages of any kind, including those arising from the use of any pool, hot tub, lake, or bunk bed on the property.
- Upon your arrival at the Property, you should inspect the rental unit to ensure the Property condition is to your satisfaction. If you find any conditions you need to report as unsatisfactory or damaged upon your arrival, you should report such conditions within two hours after the time you arrive at the Property. After the two-hour period expires, the Property is provided as is and we are not responsible for the inoperability or unavailability of any amenities.
- You further agree to give us a reasonable amount of time to respond to your report and to cooperate with our efforts to address the concern or provide a remedy.
- You acknowledge that you may be required to undergo a background check if mandated by the property management company or the building, as stated in accordance with your rental agreement and condition of the booking.