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Private updated 2 story penthouse

Photo gallery for Private updated 2 story penthouse

Private Beach Club with full bar, volleyball net, hammocks & plenty of seating
Private Beach Club.
Pool
Pool
Ground level pool

Reviews

9.8 out of 10
Exceptional
3 bedrooms3 bathroomsSleeps 8180 sq m

Popular amenities

  • Beach view
  • Parking available
  • Dryer
  • Kitchen
  • Washer

Explore the area

Map
Playa del Carmen, QRO
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Quinta Avenida
    ‪11 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪11 min drive‬

Rooms & beds

3 bedrooms (sleeps 8)

Bedroom 3

2 Queen Beds

Second Master Bedroom 1st Floor

1 King Bed

Second Story Master Bedroom

1 King Bed and 1 Double Futon

3 bathrooms

Bathroom 3

Toilet · Shower only

Master Bathroom

Bathtub or shower · Bathtub · Toilet

Second Master Bath on First Floor

Toilet · Shower only

Spaces

Deck or patio
Porch or lanai
Kitchen
Kitchenette
Office
Balcony
Outdoor play area
Dining Area

About this property

Private updated 2 story penthouse

Perfect for families or couples traveling together. Satellite TV (dish network) and Apple TV in living and upstairs master bedroom for entertainment. High speed internet is accessible both upstairs and downstairs. Two spectacular master bedrooms, one with partial ocean view, both w/ en suite bathroom. Upstairs master with home office nook, private lounge area right outside with small ambient temp plunge pool. The kitchen is stocked with all the tools any cook might need and long bar for cocktail nights or easy serving (no oven). Kids toys available along with beach towels, coolers, lounge chairs, umbrellas and items to take to the beach to relax. Washer/dryer in the condo for your convenience as well as A/C in every area. Expansive living room and upscale finishings. 1,938.00 Square Feet (including apartment and private outdoor terrace and solarium). NOTE: MAIN POOL WILL BE CLOSED IN OCTOBER FOR MAINTENANCE.

Property manager

Ana Maria Flores Coulbourn
Premier Host

Languages

English, Spanish

Add dates for prices

Amenities

Pool
Hot tub
Kitchen
Washer
Dryer
Free WiFi

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
Folding crib and feeding booster seat, kids toys.
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Events

No events allowed
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Pets

No pets allowed
$350 dollar cleaning fee
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Smoking

Smoking is not permitted
$350 Dollar cleaning Fee

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit and a deadlock

About the area

Playa del Carmen

Located in Zazil-ha, a neighbourhood in Playa del Carmen, this condo is near theme parks and on the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Travelling with kids? Consider Temazcal Natura and Xaman Ha Aviary. Discover the area's water adventures with jet skiing and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking.
Map
Playa del Carmen, QRO

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Quinta Avenida - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.5 km
  • Punta Esmeralda Beach - 10 min drive - 3.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪La Vagabunda de la 38 - ‬4 min walk
  • ‪Encanto Beach Club - ‬3 min walk
  • ‪Colectivo Mexicano Cervecero - ‬5 min walk
  • ‪Martina Beach Club - ‬2 min walk
  • ‪Salento - ‬1 min walk

Frequently asked questions

Does Private updated 2 story penthouse have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is Private updated 2 story penthouse pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Private updated 2 story penthouse?

Check-in begins at 4:00 PM.

What time is check-out at Private updated 2 story penthouse?

Checkout is at 11:00 AM.

Where is Private updated 2 story penthouse located?

Nestled on the beach, this Zazil-ha condo building is within a 10-minute walk of Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida is 0.6 mi (0.9 km) away.

Reviews

9.8

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 75 out of 85 reviews
Rating 8 - Good. 9 out of 85 reviews
Rating 6 - Okay. 1 out of 85 reviews
Rating 4 - Poor. 0 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

9.8/10

Cleanliness

9.6/10

Check-in

10/10

Communication

10/10

Location

9.8/10

Listing accuracy

Reviews

8/10 Good

alandavidson8 ..

Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in
Superb location, excellent amenities on site
The 2 story penthouse apartment is very spacious and full of light from well placed windows. It's well equipped with excellent televisions in all bedrooms and living room (must log on to personal Netflix, Prime, You Tube), good kitchen equipment, ample plates, cutlery, etc.. There is no dishwasher and some small appliances (e.g. toaster) did not work or malfunctioned. Overall, the apartment is well maintained, though the living room carpet is coming up at the corners and poses a tripping hazard that we reported to the property manager. Furnishings are clean and in good repair. The complex has a wonderful, big pool, clean well maintained grounds, a superb gym with excellent workout equipment and free weights, and a well kept and truly lovely private beach with a very good beach cafe. Less positive, the security guard at check in had no idea who we were, no record of us renting the unit, and really struggled with getting us checked in and equipped with our wrist bands. The process took over 1/2 hour. In the end, he also recorded the wrong dates and the desk had us leaving almost immediately after we arrived. More positive, the property manager is wonderful, really friendly, professional and helpful. One very negative feature of our visit: pretty much every day for our entire stay there was a terrible stench, like raw sewage, very strong outdoors, sometimes almost as strong indoors. I presume, but don't know, that the source is rotting seaweed, which is pretty copious.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kevin G.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Playa vacation
Great location. Near shopping and restaurants. Loved the beach area.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ashley W.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Holiday Break
Absolutely fabulous. We have stayed at The Elements for the past 10 years and this was the most lovely of all of the properties. It was flawless. I would highly recommend.
Stayed 9 nights in Jan 2025

10/10 Excellent

Koreen M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Wonderful beachfront location
We were very pleased with our stay at PH8 in 'The Elements' property. The free on site parking, 7-11 across the street, clean, private beach and private beach front chairs were incredible.Our only downfall was that we thought we'd have an outdoor grill for cooking (shown in the pictures), and there was no dishwasher in the unit, but now know that was an oversite by me when booking.We would highly recommend this property anyone looking for a great, safe location in Playa del Carmen. Lillian was very prompt and amazing with answering any questions we had during our stay, as well as providing great restaurant options to us! Thank you!
Stayed 7 nights in Dec 2024

10/10 Excellent

Heidi W.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Amazing stay
We just enjoyed a fantastic week at this condo! Perfect location - walk to everything you need.
Stayed 7 nights in Aug 2024

8/10 Good

Erin D.

Liked: Cleanliness, communication, location, listing accuracy
Great location
Great location. Lots of choices for restaurants near by and quick walk to Quinta Avenida. Very spacious and clean apartment. Good communication with owner and property manager.
Stayed 15 nights in Jul 2024

10/10 Excellent

Jamie S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Perfect condo and Lillian is the best!
We loved our stay here! The condo was clean, well stocked and just perfect! Great location and it's right next to a police station if that matters to anyone. Also right next to a great Italian place: Salento(Great pizza!). Pool was perfect as well. The best part was working with Lillian. I don't think I've ever had such great service! We had a few minor things break like the dryer knob and the pool pump and Lillian took care of them immediately and was in constant contact. She also checked in regularly, sent restaurant recommendations and even took care of all the transportation arrangements we needed. We had one of the kids get an ear infection and asked her about local doctors and she immediately sent us all the info we needed and checked back to make sure we were good. It was just so nice to have someone there to help us while in a foreign country! I could honestly go on and on about her great service!
Stayed 9 nights in May 2024

10/10 Excellent

Aaron L.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Fantastic stay in playa de Carmen
We had a great spring break week staying at the elements. The unit is beautiful and comfortable. Plenty of space for our family of 6. The pool is perfect, very large and not crowded at all. The beach club is very convenient to have right there. Neighborhood was very fun to walk around - plenty of restaurants within easy walking distance. The host Ann was very easy to work with. Lilian the concierge was so helpful and kind in setting up activities for the week and great advice for our week in PDC. Thank you so much for our great week!!
Stayed 8 nights in Mar 2024

10/10 Excellent

Summer S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Perfect Location
Great communication, easy check-in process, condo was exactly as Described and showed in photos.
Stayed 4 nights in Mar 2024

10/10 Excellent

Hayley F., Torbay, Newfoundland

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location and pool
Communication was excellent between the owner, manager and myself. Penthouse is in a great location in Playa del Carmen, just off of 5th ave, and within walking distance of restaurants, and grocery stores. Bed were super comfortable, and there were blackout blinds for all rooms. We enjoyed our stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

D K.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Fantastic
Wonderful condo and location !!! Highly recommended . Lilian and Ana responde fast to any question .Just as describe .Waking distance to everywhere and extremely safe area. We are planning to go back next year.Love Playa Del Carmen
Stayed 6 nights in Feb 2024

10/10 Excellent

Sonya M., Canada

Liked: Cleanliness, check-in, communication, location, listing accuracy
Amazing Family Holiday
We just returned to Canada after our 12 day stay in this 2 level penthouse condo. Travelled with my husband, 2 young boys and my parents. We all had plenty of space in the condo and it had everything we needed! The host of the property was wonderful to deal with and the assigned concierge service that we received even before we arrived was wonderful. The grounds and pool area were very well kept, clean and secure. Best part is having the private beach for condo residence only. Had a wonderful Super Bowl party on the beach with 2 big screens and food! Only thing we all wished was that the pool was slightly heated. We could only hop in to cool off and then had to get out. Thanks again!!
Stayed 12 nights in Feb 2024

10/10 Excellent

JOE C.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Excellent place
Terrific location and perfect for our family. Do not hesitate to book this property! Close proximity to restaurants, stores and of course, the beach. Highly recommend.
Stayed 10 nights in Jan 2024

10/10 Excellent

Erin B.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great spot!
Great spot and lots of room for the family. Lilian was great in all sorts of bookings.
Stayed 6 nights in Dec 2023

10/10 Excellent

Pedro C., San Francisco

Liked: Cleanliness, check-in, communication, location, listing accuracy
Beautiful Stay in Paradise!
Lilian and her team did a wonderful job setting us up with everything that we needed! The penthouse is beautiful and perfectly located near so many wonderful restaurants! Just footage from a private beach. Couldn’t ask for much more!! Will definitely be back soon!!
Stayed 9 nights in Dec 2023

8/10 Good

Morgan C., Pittsburgh, PA

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great Condo - Very Clean, Private, and Enjoyable
We had a great time in Playa Del Carmen, Mexico. We opted not to stay in a traditional resort and instead rent through VRBO - we are beyond thrilled with this decision. The condo was very clean, well stocked, felt safe, and was super family-friendly. We ordered food and grocery deliveries through a local app. The Elements has a low-key vibe that allowed us to relax. The kids loved the pool and had a great time swimming. Renting the condo allowed us to walk to local shops and restaurants easily. If you want the best of both worlds, I recommend private rentals coupled with resort day passes. I would absolutely stay here again without hesitation.
Stayed 7 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy
Family Friendly Spring Break - Perfection
Finding great places for our family of 7 can be challenging. The property was beautiful. The pool area is great for all ages; different depth pools to serve up sun for all. A quick walk to tons of shops and great dining. Staff was very friendly and accommodating. Lilian was fantastic and a great help during our stay and after when we became stranded from cancelled flights. A beautiful and safe location for families.
Stayed 7 nights in Mar 2023

10/10 Excellent

Karen S., Minneapolis, MN

Liked: Cleanliness, check-in, communication, location, listing accuracy
Beautiful condo with all comforts of home
We had a great time in Playa for spring break 2023! The condo was very clean, and had just about every amenity we needed for the week. There is a 7 Eleven and a pharmacy right across the street from the condo, which we used, as well as tourist police outpost. We felt very safe. Popular 5th Ave was just a 12 min walk away with lots of shopping, and many restaurants. Ann Marie and the concierge Lilian were both great and very responsive. One note about the property: the private beach is pretty small and crowded, and the water is not ideal for swimming right there. You will want to walk down the beach a little ways if you want to swim. In the private beach-area, we did appreciate the food and beverage stand.
Stayed 7 nights in Mar 2023

10/10 Excellent

Kim M., West Des Moines

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great Experience
This was our first stay at The Elements. It was a great experience. Our condo was lovely. The owner was great to work with. Our concierge, Lillian was also great to work with. The staff was very helpful. We particularly enjoyed Edwardo, Ana, Engel,and Damian.The beach bar is a great amenity. The pool was beautiful and well maintained. We loved the area. It’s full of great restaurants. We enjoyed meeting so many other people staying at The Elements. We made some new friends.
Stayed 28 nights in Jan 2023

10/10 Excellent

Angel C.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Excellent
Excellent property. Close to all the amenities but not too close to be noisy. Beach club in walking distance. Apartment was very well equipped, clean and comfortable. Washer and dryer in unit made life very easy. Check in process was very smooth and property manager was available to answer questions we had. Overall, outstanding experience.
Stayed 10 nights in Dec 2022

10/10 Excellent

Rustalyn Y.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great Location
Our group was 13-65 in ages...Great ammenities, small beach for any playtime, but the pool and beach club made up for that. Our host Lillian did a great job at communicating and helped us with all of our excursions. Pool was beautiful and very comfortable loiunge chairs! This is an older community that we enjoyed with minimal kiddos. Definitely do the cave snorkeling! Night life was only 10-20 minute walk. We felt very safe!
Stayed 6 nights in Jan 2023

10/10 Excellent

Joanne F., Montclair

Liked: Cleanliness, check-in, communication, location, listing accuracy
Spacious
The property was great just what we wanted from a family getaway. The weather wasn’t great so watching Christmas tv in the sitting area with the family was perfectly cozy. The kids enjoyed having their own space and it was nice to have an adult area away from the. Kids.
Stayed 5 nights in Dec 2022

10/10 Excellent

Pamela C.

Liked: Cleanliness, check-in, communication, location, listing accuracy
beautiful condo, everything you need for your beach vacation!
We had a wonderful time at the condo and didn't have to think about anything, which means nothing went wrong : ) The perfect kind of vacation. Lillian was our point person and she was fantastic, always ready to help in any way from questions about the condo to organizing tours and rides. She is a gem. going from past experiences in Playa her and her team go above and beyond which is appreciated. The condo was well equipped and comfortable for our family of 5. It is nestled in the middle of the complex which actually makes it more quiet than some of the units closer to the beach clubs. We felt extremely safe, there was always someone present in the front for any questions or concerns. I would highly recommend!
Stayed 7 nights in Oct 2022

6/10 Okay

Lindsay W.

Liked: Cleanliness, check-in, communication, location
Nice, but not a luxury penthouse as listed
Lilian, the concierge, is fantastic. She helped with requests for an amazing home cooked meal with a chef, birthday cupcakes for my daughter and airport transportation. She was quick to answer all of my messages. We would have given a better review if so many maintenance issues had not occurred during our stay and the owner would have corrected the inconvenience. -air conditioner went out over night -ceiling leaked water all over an open suitcase of clean clothes -main toilet did not work -the condo turned off all our water over night and did not turn on until 11am and did not tell us Everything was fixed quickly, but it really felt like one thing after another. The owner and Lilian offered an apology but no offer for discount for the inconvenience. I asked for a discount days ago and after much back and forth the owner offered a nominal amount of $200. This was days ago and there has been refund to my account at this time.
Stayed 4 nights in Oct 2022

10/10 Excellent

Nelly H., Dallas, TX

Liked: Cleanliness, check-in, communication, location, listing accuracy
Enjoyed our stay
My family and I enjoyed our stay. The Penthouse was bigger than we expected and came fully equipped. My kiddos enjoyed the board games and had a blast at the pool. The staff is friendly and helpful. Lilian did an amazing job , she had our groceries delivered and in the fridge by the time we were there. Made our vacation so much easier she’s truly an Angel!
Stayed 4 nights in Aug 2022

About the host

Hosted by Ana Maria Flores Coulbourn

Host profile image
Hi! My name is Ana María Flores, Mexican born, having lived for 8 years in the US (wonderful state of Texas). We are now living in Monterrey, Mexico. I am part of a happy family of five, with a husband and three boys who need to have someplace to go for the summer and relax and use up their energy! Our dream came true when we bought this property and we are so excited to have guests enjoy it as much as we do. We have put a lot of thought into the penthouse and we hope you feel at home and even a bit pampered. We are big on choosing the best service available and have paired up with a vacation management that also values excellence and service. We sincerely hope this will be reflected in our home. We love to relax, put meat on the grill and also go out for people watching at night to the famous Quinta Avenida (5th Avenue) for a glass of wine or cold Mexican beer. During the day, our favourite activities include swimming in the Cenotes and discovering the many amazing beaches in the area. We are constantly looking for new experiences to enrich our children´s lives and this IS the real deal. Thank you for considering our property!

Why they chose this property

This area in particular means so much to us, since its beauty is so fresh and real. It´s full of jungle experiences and natural beauty, yet is close to necessities such as hospitals, the airport, shopping and fine restaurants. Every time we leave we are planning on our next vacation because really the possibilities are so varied and extensive. As Mexicans, we are so proud of our heritage, our natural resources, our food and people and want to share this with others.

What makes this property unique

We chose this property for several reasons, one being the fact that it is larger than other Penthouses, so we can comfortably fit our whole family in it! We made the kitchen larger by extending the granite bar and making it the center of attention. Since it is on the third floor, it is quieter than others. We are close to the action but just far enough away to feel like it is a haven from the hustle and bustle of the town center. We love that it has a convenient side entrance, easy parking and that The Elements has such great maintenance quality.

Languages:

English, Spanish

Premier Host

They consistently provide great experiences for their guests
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