2/10 Terrible
Kristin t.
7 Aug 2022
Liked: Check-in, location
Disliked: Cleanliness, listing accuracy
Filth like this cannot occur over night or in a week or two
The house is neat and picked up, but the deep filth is evident everywhere. The tile across the kitchen and the entry/ den area has black grout and a deep haze of dirt. If you look under the end tables towards the wall you can see it is white. The bathroom and the kitchen are the same way. The shower on the first floor had so much dirt ground into the floor of the shower it took two bottles of cleaner, rubber gloved, a scrub brush and a aggressive Brillo pad made for the shower. After almost two hours of scrubbing, it was clean. There was brown soap scum up the walls with a ring at the bottom of the shower walls that was green and pink. Human hair of all sizes was left behind in the shower to greet us when we arrived. There was a large yellow round stain across one of the chair seats in the living room. The outside patio smells like urine in the sun and heat. The kitchen mugs and coffee maker had not been cleaned and still had lip marks and dried coffee residue from the last person in them. clearly never cleaned. The tablecloth had food stains and crumbs on it and the placemats had food smudges with black mold on the backs of some. The bedspreads had food crumbs on them upstairs and other odd stains and human hair.
We finally left a day early and simply tried to inform the agency what was going on with the house, but all the two of them kept doing was yelling at me that I should have told them sooner and they never listened to a single word I said as they kept talking over me and I asked them three times, "May I speak.... Can I please tell you what is going on there ..... do you even want to know what is wrong with the house.....clearly not. Have a nice day" I hope someone informs the owner that their house has these issues so it can be resolved. The house is clearly broom swept but likely has not been actually cleaned in many months to possibly quite a bit longer.
Kristin t.
Stayed 7 nights in Jul 2022
