6/10 Okay
Karl M.
16 June 2024
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness
Wonderful location
The location is perfect! Just a short walk and you are in the Village or on a trail. The area is mostly calm and quiet. Out of our 14 night stay, we were only woken one night due to a loud party across from the jacuzzi.
We were very disappointed with the lack of cleanliness of the unit! Food and grime on the kitchen cabinets, mold in the washing machine, the master bedroom shower curtain had pink mold (A. pullulans) at least one foot from the bottom of the curtain up, one of the extra blankets was completely covered in black dog hair, the other blanket had not been washed from the previous guests use. The twin bed coverlets had black dog hair on them, as well as mold in the shower door.
l cleaned the cabinets, refrigerator, and washer. Unfortunately, the washer had been neglected too long for me to remove all of the mold. I replaced the shower curtain. After washing the blanket with the dog hair, I collected the lint from the dryer vent, put it into a zip lock, and took it along with the moldy shower curtain over to the check in office. I was told they are not responsible for our unit?
The next day, I called Whistler Superior Properties and shared my disappointment. I was told "sorry, they could have provided a clean shower curtain" and that my concerns would be passed on.
When we make our reservations for 2025, we will shy away from Whistler Superior Properties.
Karl M.
Stayed 14 nights in May 2024
