6/10 Okay
May C.
3 Dec 2024
Liked: Communication, location
Disliked: Check-in, listing accuracy
Very spacious and plenty of room for my family
Wed: Did not get access code to the home. We were 1.5 hours from our check in time and Denise responded to me and changed check in from 3 to 4pm. I contacted customer service and obtained the access code from them. The home was very spacious as described.
Thur: This was where my family and I were having our Thanksgiving dinner, and the owner was aware of this.
The lower level had sewage issues and so we lost access to this floor all day. Barry the husband came over to fix the issue with a plumber. He was rude and condescending saying it could have been a tampon. Really patronizing! Denise even text and stated they will not be able to host us so we may need to leave. I kindly reminded her it was Thanksgiving, and we have a 5 day stay at her place. There was no way for us to find another home today. Barry even unplugged the washer and dryer before leaving stating it is not to be used. We had 10 people in this home on a 5 day stay with no washer and dryer. It was definitely a slap to the face.
Fri: Denise text me early on and asked when she can stop by to clean the lower level, I kindly declined as I felt they were invading our space.
Sat: Denise text to ask what time we were checking out; I reminded her that her check out time was 11am Sunday.
Our 5-day stay was stressful; I felt that Denise and Barry had sewer and water issues, including wasp issue and mostly trust issues with their home.
I would not stay here again as I don't like invasion of privacy from the owners.
May C.
Stayed 4 nights in Nov 2024