4/10 Poor
Bert W.
2 Apr 2025
Liked: Communication, location, listing accuracy
Great location and value, but poor cleanliness and communication
I booked this unit last-minute after a different host canceled. The location near the George R. Brown Convention Center and the covered parking were great, but that’s where the positives ended.Check-in was a hassle. The wrong app link was sent, and I waited 20 minutes outside for the host to reply. Inside, the A/C worked well and the fridge was clean, but the unit wasn’t ready for guests.There was no toilet paper or paper towels. I messaged the host—he agreed it was an issue and said someone would bring supplies. No one ever did. I had to go buy my own.The bathroom wasn’t clean, and the shower light flickered. The bed had no top sheet, the pillows were flat, and the closet was packed with junk. The couch had burn marks, and the walls and windowsills were stained or dusty. Dishes were mostly hidden in the dishwasher. The HVAC filter was filthy and the wrong size.For 75 a night, I wasn’t expecting luxury—but I did expect basic stocking, cleanliness, and follow-through. This place is barely fair. I wouldn’t stay again unless it’s cleaned up and managed better.
Bert W.
Stayed 4 nights in Mar 2025