2/10 Terrible
Lidice A.
30 Mar 2025
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Don’t book it!
This property ruined our vacation! We are a family of 12 with infants, small children and adults. Upon our arrival, the instructions provided to enter the property and close the property were not clear, I had to call the host to ask additional questions. When we entered, we discovered all 5 bathrooms had no electricity and the exterior lights, front and back, did not work. We called the host many times. When someone answered, they asked us to reset the panel. The host was informed of a breaker that kept shutting off when we tried to turn it on, and it sparked. We were without electricity throughout all bathrooms on 5 occasions throughout our stay. Every time the host was contacted, the response time took longer. There was a leak that streamed out of the air vent into the kitchen on two occasions. The property is infested with ants, the beds are rock solid, and there is nowhere to hang your towels unless you hang it on a hanger within the exposed closet. The property is advertised for 14 ppl with towels and pool towels provided, yet there were not sufficient towels for 12. The water heater doesn't support 14 ppl, many cold showers were taken. There was no mop to dry up the streaming water coming from the kitchen ceiling nor a vacuum for the carpets, just a broom The maintenance person sent did not speak English/Spanish. Repairs were never made and response from the host became worse with every issue. Don’t rent here!
Lidice A.
Stayed 3 nights in Mar 2025
