2/10 Terrible
Peter S.
20 Feb 2025
Disliked: Cleanliness, check-in, communication, location, listing accuracy
This place is a nightmare..
When we pulled into the driveway, the nightmare began. The outside of the place was not like it was shown on the VRBO listing. There was green mold all over, a very rusty & dirty grill (there is not a stove in the house). When we walked into the house we could smell mildew & see mouse poop. We contacted VRBO right away which they were no help. We pulled the filter out for the A/C & it was CAKED with dirt &dust like it had never been cleaned. The only entrance door had a deadbolt & a lock set you would have on a bathroom door. We accidently locked ourselves out & there wasn't a way to get back into the house. We called the host who was very hostile because of our report to VRBO (they notified the host of our displeasure so that made for a VERY uncomfortable interaction). The host said we were "badgering her", because we called VRBO. Anyways, the host proceeded to REMOVE the door handles but she neglected to remove the locking mechanism so once the door was closed, we could not get in or out of the house. So if there was a fire, we would have been trapped inside! We called the host back &o9she came down and finally took the lock out and put a piece of tape over the hole. The only way we could get in and out of the house now was by having a key sticking in the deadbolt. The entire length of the stay we had to deal with a piece of tape instead of a handle. Also the host told us to park our car under the palm tree which resulted in a dead limb falling & denting our new car.
Peter S.
Stayed 8 nights in Feb 2025
