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Cancun 5 Star Resort And Spa

Photo gallery for Cancun 5 Star Resort And Spa

Pool
Private kitchen
Dining
Dining
Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Hot tub
  • Parking available
  • Kitchen
  • Air conditioning
  • Pool
AU$655
avg per night

Explore the area

Map
Cancún, Q.R.
  • Ultramar Ferry Puerto Juárez
    ‪3 min drive‬
  • Cancun Mall
    ‪9 min drive‬
  • Puerto Cancun Marina Town Center
    ‪9 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪82 min drive‬

Rooms & beds

2 bedrooms (sleeps 6)

Bedroom 1

1 King Bed

Bedroom 2

2 Queen Beds

3 bathrooms

Bathroom 1

Bathtub · Toilet · Shower only

Bathroom 2

Bathtub · Toilet · Shower only

Bathroom 3

Toilet · Shower only

Spaces

Deck or patio
Porch or lanai
Kitchen
Balcony
Separate dining area
Garden

Room

  • 156.9 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
Price is AU$655 avg per night,

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About the area

Cancun

Located on the waterfront, this resort is in Puerto Juarez, a neighbourhood in Cancun. Puerto Cancun Marina Town Center and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Travelling with kids? Consider Ventura Park Cancun, or check out an event or a game at Beto Avila Baseball Stadium. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
View more Resorts in CancunOpens in a new window

What's nearby

  • El Meco Archaeological Site - 15 min walk - 1.3 km
  • Ultramar Ferry Puerto Juárez - 3 min drive - 1.8 km
  • Cancun Mall - 9 min drive - 8.4 km
  • Puerto Cancun Marina Town Center - 9 min drive - 6.4 km
  • Playa Tortugas - 18 min drive - 9.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Restaurant Marina "Las Jaibas - ‬8 min walk
  • ‪El Kiosco Verde Restaurante - ‬17 min walk
  • ‪Puerto Juárez Brewery - ‬3 min drive
  • ‪Mar Bella - ‬11 min walk
  • ‪Club Náutico Pacho's - ‬9 min walk

About this property

Cancun 5 Star Resort And Spa

Luxury beach front Resort and spa. Villa Del Palmar is a luxury beach front Resort and spa located 35 minutes from Cancun Airport.
* Unit location varies but all have ocean views
* White sand beaches
* Village spa and fitness center
* 5 swimming pools
* 4 gourmet restaurants
* Onsite activities
* Kayaks paddle boards snorkeling
* Kids club
* Full kitchen with granite countertops
* Dining room/living room with Murphy bed
* Full master bedrooms with jacuzzi tubs
* Daily maid service
* Onsite market
* Walk to ferry with service to Isla Majeres
* Access to boating, fishing, parasailing etc from on property dock.
* Friendly and knowledgeable concierge and staff.
* Close to golf course




Property manager

Dan Huisenga

Languages

English

Amenities

Pool
Hot tub
Free WiFi
Air conditioning
Gym
Parking available

House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 11:00 AM
default

Children

Children allowed: ages 0–17
default

Events

No events allowed
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted
There is a designated outdoor smoking area

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited

We should mention

A car is not required for transport to and from this property

Frequently asked questions

Does Cancun 5 Star Resort And Spa have a pool?

Yes, this property has a pool. Pool types include heated pools.

Is Cancun 5 Star Resort And Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Cancun 5 Star Resort And Spa?

Check-in begins at 4:00 PM.

What time is check-out at Cancun 5 Star Resort And Spa?

Checkout is at 11:00 AM.

Where is Cancun 5 Star Resort And Spa located?

This family-friendly Cancun resort is located on the waterfront, within 1 mi (2 km) of El Niño Beach and Ultramar Ferry Puerto Juárez. Arrecife El Meco Underwater Museum and El Meco Archaeological Site are also within 1 mile (2 km).

Cancun 5 Star Resort And Spa Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.8/10

Cleanliness

9.8/10

Check-in

9.8/10

Communication

8.6/10

Location

10/10

Listing accuracy

Reviews

8/10 Good

Jorge F.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great place to stay!
Wonderful place to stay in, our host Dan, was great to deal with. Highly recommend to anyone, just be aware of high tourist times, with pool side availability.
Stayed 10 nights in Jun 2023

10/10 Excellent

Nicole K.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Five night stay
The property was very nice and we loved the location. It's a quick trip to Isla Mujeres which we love going to visit for the day. Staff was friendly and accommodating. Our only complaint would be lack of a long beach to walk on.
Stayed 5 nights in Jan 2023

10/10 Excellent

Renee H.

Liked: Cleanliness, check-in, communication, location, listing accuracy
All around Exceptional Resort & Service
Dan was great and very responsive. This 2-bedroom condo was absolutely amazing- one of the better resorts we have ever stayed in! It's nice to be outside of the Cancun hustle and bustle of the hotel zone. The level of service was top notch from the time you arrive at the resort. Every staff member is friendlier than the last, and you can tell why this resort earned a 4-diamond rating. We loved all the amenities and took advantage of the kayaks, paddleboards, pools and daily activities. My teenage boys enjoyed the daily pool activiites like water polo and pool volleyball. The only downside was that the pool water wasn't very cool (assume that was because of the Mexican July heat). I would definitly go back but may choose a time of year that wasn't quite as hot. Great host and amazing vacation place- highly recommend!
Stayed 9 nights in Jun 2022

8/10 Good

Dean C.

Liked: Cleanliness, check-in, communication, listing accuracy
Property as per pictures
Dan did a great job answering all our questions prior and during our stay. Location is remote for normal services to get back to cancun to go to walmart cost around 1300 pesos ( round trip). Local restaurants food was good, not exceptional as i would have expected for prices. 4 main courses, bottle of wine, 2 appetizers and 2 deserts will rin you 3-4000 pesos and similar but at the steak restaurant will run you 6-7000 pesos. The biggest issue I had was the tipping, they included gratuity on all bills but the issue is if you don’t tip over and above you will not get good service, in-fact the one waiter that delivered room service to us was insulted about a 50 pesos tip over the 300 pesos that was already on the bill! He explained that the gratuity was for all the staff. Not sure i would go back just because of the tipping issue it made it very uncomfortable.
Stayed 9 nights in Feb 2024

10/10 Excellent

Natalie D.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Best vacation we have ever been on!
Can’t say enough good things about this property! We had a wonderful view of the ocean and ample space in the two bedroom unit. From check in til check out, everything was seamless! Completely relaxing and kid friendly. The property is super nice and the people that work there are so kind. My husband and I went with our two kids (3 and 1) and pretty much spent everyday in one of the four pools there. There are always activities going on around the pools. We did the pool Zumba every day! The only drawback is that the beach is not great for swimming since there is quite a bit of seaweed. The people that work there work hard everyday to clear it but there is a lot. However, the ferry to isla mujeres is right next door and you can take a quick day trip there for a beach day. We definitely want to come back again next year! I highly recommend this property
Stayed 7 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy
Hotel’s staff very friendly and super nice
Staff very nice , hotel good maintain everything and very clean
Stayed 7 nights in Apr 2022

10/10 Excellent

Cory A.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Top Notch
We loved the resort. We had been at 4 different locations through our travels and Villa Del Palmer is a fantastic place to be. The 4 diamond location was top service. The location with the beach was great for swimming and some easy snorkeling. The Sushi restaurant was our favorite. The customer service at the resort was spot on and if you thought you needed something they were making it happen. We were there for 8 days and did not have one moment where we didn't think we were not important.
Stayed 8 nights in Jan 2022

10/10 Excellent

Kirenza F.

Beautiful location
Exactly as described described. Great host. Very helpful and responsive.
Stayed 7 nights in Dec 2018

10/10 Excellent

Megan K., San Diego, California

Room was absolutely beautiful.
Stay was amazing, beautiful room with all the amenities needed. Would definitely recommend staying in this unit! Great size, nice balcony with a hammock. Loved it!