6/10 Okay
sandy b.
8 Dec 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
The neighbor makes this an uncomfortable stay
The owner/leasing folks likely have no control. Next door neighbor comes out his door any time you're coming/going into the unit-brings his dog or leaves it barking at the door for long periods, immediately lights up a cigarette blowing smoke & leaving ash to be tracked into your unit. Smokes on the porch any time he hears you go out on your own porch. By 11am daily he has the stereo cranked up w/heavy bass reverberating through the common wall non-stop until 11pm. Music can be heard above the tv in your unit, into the bathroom over the running water & vent fan. He leaves his bagged trash & wet towels in the shared corridor for days. We had some of this foolishness last time we stayed & provided feedback in hopes it could be addressed. This will, sadly, be our last try staying here since this made our stay uncomfortable throughout.
The unit itself has had recent updates & is comfortable, clean & well appointed. Check in this time was much more smooth/easy than the past with the card keys, parking & pool passes all right there in the unit this time. One small issue w/leasing agent, we got our docs w/door & gate codes, but gate code was only good through Nov 30 - that was only 1st day of our stay. Found ourselves stuck outside gate w/groceries/ice cream melting on Dec 1 w/no gate code. Another resident took pity on us & gave us the code/let us in as she was walking her dog. Attention to details like codes expiring during a stay & proactively providing the new code.
sandy b.
Stayed 7 nights in Nov 2024
