We stayed in Aldea Zama for 5 nights as part of a 2-week trip through the Yucatan. We were very happy with the complex and this condo.
First, the grounds were beautiful, nicely landscaped, and secure. The pool was sparkling clean and very peaceful. Although the area around the pool is quite narrow, there are plenty of nice wooden lounge chairs, some shade if you want it, and it was never crowded. The condo's location steps from the pool was perfect!
Inside, the condo was immaculately clean with all new and modern appliances, fixtures, and decor. It looks just like the pictures or better. It was nice having 2 big bathrooms and a washer and dryer. The kitchen is basic, but modern and clean and had everything we needed. The AC was super cold. No problems with bugs even though you are surrounded by jungle! There was a barbecue, 2 adult bikes and child's bike, kids' toys, a beach umbrella, and plenty of towels.
There are some pros and cons to the location. Aldea Zama is located between the Tulum pueblo and the beach, so you are not really "right in" either. It's the only thing in the area and it's a huge development, so even just the walk to get out of the complex to the main road was long and hot in July. Once you get to the beach, much of the beach access is obscured by hotels. The nice sandy beaches with public access are a good 20-30 minute bike ride from the condo (and we are young, fit people). Lugging all our beach stuff in the heat just made it too exhausting, and after doing it once, we decided to rent a car and were so glad we did.
With a car, all the beautiful beaches, ruins, cenotes, restaurants, and sites were at our fingertips, and we were able to see the big benefit of the location: convenient to get to town, the highway, or the beach. Being somewhat isolated also makes Aldea Zama quiet and peaceful, which was nice after a busy day. Considering that for the price, we would've been lucky to get one room with no AC or kitchen on the beach, we were happy with our choice to stay at Aldea Zama.